Customer reviews from Samsung US
Samsung - Galaxy S25 128GB (Unlocked) - Mint
Average customer rating
4.7
(4,213 Reviews)
Rating breakdown 4,213 reviews
5 Stars
3,338
4 Stars
664
3 Stars
141
2 Stars
34
1 Star
36
88%of customers recommend this product.
(
138 out of
157)
Customer Reviews for Samsung - Galaxy S25 128GB (Unlocked) - Mint
Customer Rating
5
Love the Galaxy S25.
on August 24, 2025
Posted by: AlexYaWon
[This review was collected as part of a promotion.] I upgraded to the S25 from the S22 and I love it. It is a lot more integrated with Galaxy AI, has better cameras, and is just completely better over all. It is an amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Notes from me
on August 24, 2025
Posted by: Alaskagrown312
[This review was collected as part of a promotion.] Much much better than my last galaxy s 21. Incredible display, insane sound quality, and such a good camera. Plus the hand feel is so much better. 10/1o.
The Galaxy AI is just an added bonus
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Expertise:Expert
Verified Purchase:Yes
I am happy with my S25. It's fast, responsive and easy to use. I thought it would be too small size wise but if fits nicely in my hands. 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rina
Verified Purchase:Yes
I bought the galaxy S25 because my galaxy flip z6 broke, the screen went black and wouldn't turn on. So I kinda move back in to a single piece phone instead of flip phone. I picked the color coral red, it's pretty and like that it's not too big and not too small just perfect for my hands. Other feature that I also like is that it allows you to have a finger or thumb print for unlocking the phone. Camera is great as always and the battery life too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Without quoting technical specifications, the performance and improved features of the S25 are worth the move to upgrade. Fast charging time, smoother scrolling and a more responsive interface, are all desirable attributes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with my new S25 galaxy
on September 7, 2025
Posted by: KittyBrasil
[This review was collected as part of a promotion.] I am happy with my new S25. The best part is how incredibly light it feels in my hand. It's like holding a feather, honestly! And let me tell you, this thing is lightning fast. Apps open instantly, and everything runs super smoothly. I was a bit hesitant at first, but I'm so glad I took the plunge and bought it. I'm not sure why anyone would buy anything else. It's the best phone I've ever owned, for sure.
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there KittyBrasil, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are so thrilled with the usage of your new device, and the feel of the phone in your hand. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Ticking Sound
on September 15, 2025
Posted by: Alicia
[This review was collected as part of a promotion.] My phones media has a ticking sound when tge volume is up, it even goes through my speakers when I play music it sounds like a ticking time bomb It took it to T-Mobile they don't know what's wrong. Other than that it has great features AI generated is the best.
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hi there Alicia, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how valuable the ideal audio experience with your device is to you every day, and we would love to assist you in any way we can. We have provided a link to a troubleshooting guide to assist you with the speakers of your device. We have also provided a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Samsung Community
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
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Written by a customer while visiting Samsung US
Customer Rating
1
I dont like the phone at all honestly
on September 15, 2025
Posted by: Dwood7923
[This review was collected as part of a promotion.] I di not like my phone at all its slow it doesn't get get service at all
Value
1
Response from Samsung USBy R&R Team, September 17, 2025
Hey Dwoods7923, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you with the speed and connection of your device to your carrier. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience these frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Samsung Community
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US