A product made by HP doesn’t work on most HP products. Until you squint through the fine print, you finally see whatnot supports. Maybe have a larger caption to check what it can support.
I was very disappointed with the HP USB-C Dock G5. It was in comparable with the Hp Computer that I purchased and were never able to make a connection with the monitor. Thank you for accepting it for return.
The dock loses connectivity with the monitor intermittently. I have to unplug the USB cable from the HP laptop and wait for it to reconnect to the monitor.
Second one I've had and still not compatible out of the box. Checked for updates for all drivers, still can't get it to work. These docks are very expensive, not even worth the time or money. I have HP laptop and HP Monitors.