Customer reviews from hp.com
HP - Refurbished Excellent - USB Type C Docking Station - Black
Average customer rating
4
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
153
4 Stars
28
3 Stars
19
2 Stars
11
1 Star
40
70%of customers recommend this product.
(
66 out of
94)
Customer Reviews for HP - Refurbished Excellent - USB Type C Docking Station - Black
Posted by: Anonymous
from NE Kansas
Verified Purchase:Yes
Works exactly as we expected. Easy to set up.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Awesome. Works well for all peripheral devices. Easy to use
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bob-in-NJ
from New Jersey
Verified Purchase:Yes
The dock works great. I love the fact that it also charges the laptop, so there's only one cord to plug in or remove. And the power button on the top of the dock turns the laptop on, which is very convenient. The size and shape can be awkward if space it tight.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
My Positive Experience with the HP USB-C Dock G5
on May 14, 2026
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using the HP USB-C Dock G5 for a few months now, and it has quickly become an essential part of my setup. Here’s my honest feedback:
What I like:
• It’s incredibly reliable and delivers excellent performance. I can easily run dual monitors (one HDMI + one DisplayPort) at high resolutions with zero lag or flickering.
• The build quality feels premium and sturdy.
• Plenty of ports: multiple USB-A, USB-C, Ethernet, and audio — everything I need in one compact dock.
• Single USB-C cable connection to my laptop makes it super clean and convenient.
Setup experience: Setup was genuinely plug-and-play. I connected the power, plugged in my peripherals, attached the USB-C cable to my laptop, and everything worked immediately. No drivers to hunt down or complicated software, it just worked.
How I use it daily: I use it as my main home workstation hub. I connect my HP laptop, an external monitor, keyboard, mouse, and external hard drive all through the dock. It turns my laptop into a full desktop experience in seconds, essential for my remote work. Super helpful!
Overall, I’m very happy with this dock — it’s well worth it for anyone needing a solid, reliable Highly recommend!
What I like:
• It’s incredibly reliable and delivers excellent performance. I can easily run dual monitors (one HDMI + one DisplayPort) at high resolutions with zero lag or flickering.
• The build quality feels premium and sturdy.
• Plenty of ports: multiple USB-A, USB-C, Ethernet, and audio — everything I need in one compact dock.
• Single USB-C cable connection to my laptop makes it super clean and convenient.
Setup experience: Setup was genuinely plug-and-play. I connected the power, plugged in my peripherals, attached the USB-C cable to my laptop, and everything worked immediately. No drivers to hunt down or complicated software, it just worked.
How I use it daily: I use it as my main home workstation hub. I connect my HP laptop, an external monitor, keyboard, mouse, and external hard drive all through the dock. It turns my laptop into a full desktop experience in seconds, essential for my remote work. Super helpful!
Overall, I’m very happy with this dock — it’s well worth it for anyone needing a solid, reliable Highly recommend!
Thank you, HP! Keep up the great work.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Skokie, Illinois
Verified Purchase:Yes
A pamphlet with a bit more direction would have been really useful.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: uegdvdgdgdgd
Verified Purchase:Yes
This constantly does not work without unplugging and replugging the dock, or I have to hold the power button down on the laptop, or both. Would have rather bought a generic dock that actually works. To me this is a rip off and an outright defective product that should not be sold. Have to spend the first 15 minutes of each work day fighting with this
Written by a customer while visiting hp.com
Customer Rating
3
Probably fine unless you want to push to 2x4k.
on January 3, 2022
Posted by: Adam703
Verified Purchase:Yes
I have another dock that lacks USB ports but pushes from my computer to two 4k monitors. I got the G5 to have a true all-in-one solution (2x4k + USB + power). Unfortunately, despite the documentation saying the G5 can push to 2x4k via DisplayPort, it does not work.
I have tried hooking the two monitors up via DisplayPort as well as 1 DisplayPort and 1 HDMI. In all cases, the G5 only sends 1x4k and 1x2k.
Works fine for USB and 2x2k monitors. Does not work for my setup (2x4k via DP).
Written by a customer while visiting hp.com
Posted by: Graham83
from Dallas, TX
Verified Purchase:Yes
Doesn’t work with all USB-C laptops
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com