Customer Reviews for Emma + Oliver - Comfort Stackable Steel Side Reception Chair with Arms - Black Vinyl
Customer Rating
5
Great Chair
on May 27, 2017
Posted by: Anonymous
My mother has this chair at the kitchen table. Everyone uses it and we're forced to use a different chair when she comes in the room. Very comfortable so I purchased one for my house. I have back problems and this chair is perfect for my back. I would highly recommend this chair!
Written by a customer while visiting bizchair.com
Customer Rating
5
Excellent Buy!
on December 28, 2015
Posted by: Anonymous
We needed several sitting chairs for my parents' small apartment and got two of these to sit aside and pull forward when we need them. They are perfect! Lightweight, but strong. FYI--the navy is really a bright royal blue.
Written by a customer while visiting bizchair.com
Customer Rating
4
Exactly As Expected
on March 20, 2017
Posted by: Anonymous
Chairs are as easy to build as any furniture I have ever purchased. Fit and finish are acceptable. The chairs have a very slight wobble to them that is not noticeable when sitting. Not super comfortable, but we don't have anyone sitting in them for more than an hour at a time. Still, the best looking chairs on the market at this price point and look perfect in our office.
The chairs look nice however more than one of my clients have said they are uncomfortable. The clients ask where the sofa is and go to that waiting room instead. I’m happy with the chairs anyway because I needed multiple chairs at a reasonable price for group therapy. We put a pillow on the back of each chair which will help hopefully!
This is more about the company and not the chair, though the chair is not what we wanted for our needs. When trying to return the chair… ugh. Nightmare and not worth it. This company charges a 30% restock fee AND you pay for shipping it back. This ends up being close to the cost of the chair! So…. Nobody probably returns any chairs! Like me! They should just say “no returns”. I would have a lot more respect for them….
No, I would not recommend this to a friend.
Response from bizchair.comBy Customer Care, February 16, 2024
Hello! We appreciate you taking time to review our products. Our goal is to have quality products and apologize if you did not find this to be the case. We are always happy to do what we can to make things right for you. If you found your items to be damaged or defective in any way, please contact our customer service at 1-855-473-9924 or customerexperience@theubiquegroup.com at your earliest convenience. Thank you and have a great day! Customer Care (TR)
In 2013 we purchased six of these chairs for our lobby. We moved our office to a larger location last month and ordered 4 more. The ones we purchased eight years ago still look great. No one can hardly tell the difference. These chairs are hard to beat!
Response from bizchair.comBy Customer Care (TJ), February 20, 2024
Wow Ray! We're absolutely thrilled to hear about your experience with our chairs! Eight-plus years later and they still look fantastic? That's incredible! It's amazing to hear how well they've held up over time. Thank you so much for your continued support and loyalty. If there's anything else we can do for you, please don't hesitate to reach out to us at customerfeedback@theubiquegroup.com. We're here for you!
Written by a customer while visiting bizchair.com
Customer Rating
3
The seats make noise
on June 18, 2018
Posted by: Anonymous
The seats look great and are sturdy and easy to assemble. However, there is so much air in the seat cushion that every time someone sits down in the seat there is a loud awkward noise that comes out of the seat that is somewhat unsettling to some of our patients in the waiting room
Written by a customer while visiting bizchair.com
Customer Rating
5
Quality
on August 11, 2015
Posted by: Anonymous
The chairs are beautiful and well worth the price-rich color and fabric, add style to any office and looks elegant with the mahogany conference table we also ordered. In addition, the shipper was accommodating and efficient. Pleasure to do business with this company.