Response from ATT.comBy AT&T CARE - Andres, March 31, 2026
Hi there. Thank you for taking the time to leave this review. We're sorry to hear the case was too big for your phone. It seems like you ordered the iPhone 16 Plus version instead of the regular iPhone 16, which is smaller.
We suggest giving the iPhone 16 version of this case a try; you can find it here: att.com/buy/accessories/Cases/att-essentials-edge-pro-case-iphone-16-clear-glitter.html. If that case doesn't suit your phone either, you can return it within 14 days of purchase.
Thanks again for your review. We’ll be glad to help if you need further assistance