Customer reviews from lg.com
LG - 6,000 BTU 115V ELECTRONIC WAC W/REMOTE - WHITE
Average customer rating
4.2
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
12
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
0
Customer Reviews for LG - 6,000 BTU 115V ELECTRONIC WAC W/REMOTE - WHITE
Customer Rating
3
Frustrated
on June 3, 2024
Posted by: Cafmeow
from Clarence center ny
Thinking of returning. Don't the the auto feature that raises the temp to 78 when set to 72. Don't like it running all the time. Don't like noise level of machine
Quality
3
Features
2
Value
3
Response from lg.comBy LG Digital Care Team, June 3, 2024
Hello there! We're here to support you as best as possible and we want to help you get back to keeping your room cool during the summer. Please send us a private message on social media to @LGUSSupport with your contact information so that we can explore the options available to you. We're always here to help. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Great product
on August 18, 2024
Posted by: Michael42
from idaho
We needed a quick replacement unit for our house and I choose this not just for the features that it has but for the LG name. I had other products by LG and I was satisfied everytime.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Works well, cools, and Quiet
on October 28, 2024
Posted by: San Diego Vic
Very happy with it. It was relatively easy to install. My son installed it. We live on the second floor. It's very quiet running, and love the remote control. I am pleased with the cooling it provides, I require it for my health.
we live in Southern Ca, and it gets hot here. I consider it a good all-around value.
we live in Southern Ca, and it gets hot here. I consider it a good all-around value.
Response from lg.comBy ^Rich, LG Digital Care Team, February 13, 2026
Hi there, we understand and appreciate you taking a moment to share your experience with your LG 6,000 BTU Window Air Conditioner, model LW6024RY. It’s great to hear that installation went smoothly and that it’s keeping your space cool and comfortable—especially in the Southern California heat. Quiet operation and the convenience of the remote control make a big difference day‑to‑day, and we’re glad it’s meeting an important need for you.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
Written by a customer while visiting lg.com
Customer Rating
2
Should not have torn up box b4 trying..
on July 14, 2024
Posted by: Momofred3
from Rockland, NY
[This review was collected as part of a promotion.] Bought this AC and find it made no difference, dining room still hot.. unfortunately I tore of the box before trying it because LG typically has a good reputation, so I am unable to return it..
Pros: Quality
Quality
2
Features
3
Value
2
Response from lg.comBy LG, July 16, 2024
Hi, there. Thank you for sharing your feedback on the LG Air Conditioner (LW6024RY) model. We understand the importance of new, reliable appliances that function correctly. We strive to provide high-quality products that meet our customers' needs and expectations. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
2
Disappointing and ugly
on August 28, 2024
Posted by: Shortydog1216
from Alexandria va
I decided it was time to replace my 5-year-old air conditioner. I had to have it on 64 to get any cooling. I could not believe how ugly it was after it was installed. LG gives you gave us black cheap sponge tape for a white air conditioner. Secondly I have to put this on 64 and use my ceiling fan to feel cool in my small bedroom. It's not particularly quiet. The clean filter light comes on constantly. My last air conditioner had larger air vents than this and I could adjust the airflow direction up or down. I went with LG because Consumer Reports rated them so highly but this one really is a real disappointment
Quality
2
Features
2
Value
3
Response from lg.comBy LG Social, August 28, 2024
Hello, thank you for your feedback regarding the LG Air Conditioner. We appreciate the importance of reliable appliances and aim to deliver high-quality products that meet your needs. Your feedback is valuable to us, and we will address the issues with our team to improve the overall performance and quality of our product. We want you to be able to enjoy your appliance to its fullest. Here's a quick link that provides tips to enhance your Air Conditioner's performance: https://shorturl.at/swhYe. If you require any further assistance, please feel free to reach out to us on social media using the username @LGUSSupport. ~Ivy
Written by a customer while visiting lg.com
Posted by: Deb0324
from Rexford, NY
Verified Purchase:Yes
Bought this ac unit back in April. It’s stylish and was easy to assemble. Placed it in my window just yesterday. Haven’t had the weather quite yet to run it for its efficiency. I did turn it on, was a little disappointed. I know there will be sound coming from it but I didn’t think it was as smooth as I expected. I’ll try resetting it in the window….
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: George 21
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought two units a month ago and easily installed the units. We anticipate a cool summer come July/August with our new units. We also have an LG stove and refrigerator. We are very satisfied with the quality of the products and with their superior finish, they add sparkle to our modern kitchen.
Pros: Quality
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love LG products have them all over my house!
on June 7, 2024
Posted by: Ranger45acp
from Pa
Extremely happy much quieter than the ones we had before!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com