Customer reviews from www.schlage.com
Schlage - Encode Metal Wi-Fi Deadbolt with Latitude Lever - Satin Nickel
Average customer rating
4.8
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
194
4 Stars
16
3 Stars
3
2 Stars
3
1 Star
5
96%of customers recommend this product.
(
198 out of
206)
Customer Reviews for Schlage - Encode Metal Wi-Fi Deadbolt with Latitude Lever - Satin Nickel
Customer Rating
4
encode lock
on January 19, 2026
Posted by: nutsnack
from antioch il
[This review was collected as part of a promotion.] we had our first encode lock for about 5 years. the keypad stopped working this winter. I replaced the lock with the same one and love it. we also have the same lock on my wife's business. great product, just hoping it lasts longer than the first
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
No More Fumbling in the Dark for the Correct Key
on January 8, 2026
Posted by: TechnoFarmer127
from Gaffney SC
[This review was collected as part of a promotion.] Good bye 90s, hello modern times complete with WiFi. Easy to swap out and connect to the app to do wonderful things. If you carry groceries in you can unlock before you get all your hands filled up. No more putting stuff down to find your key. No more locked out because you forgot your key. Checking in to insure all your doors are locked from anywhere is a plus, too. Schlage is number 1!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Proud owner of 5 smart locks
on January 1, 2026
Posted by: Justmeandyou
[This review was collected as part of a promotion.] I now own 5 Schlage smart locks. And absolutely love just about everything about them. However, I did have to purchase rainguards for some. Due to them getting water inside and causing them to malfunction. Since adding the new guards. Have not had any issues since.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3
Meh, not quite there as a quality product.
on December 28, 2025
Posted by: Ben7
from New Jersey
[This review was collected as part of a promotion.] Installation was straight forward. There a few issues with the product and information included with it. I still don't know if this is the Encode or Encode+ as the materials packaged with it are unclear. The instructions online describe the method for pairing the lock with the app, it shows a button that is not able to be pushed. So, no connectivity. Because of the standard holes in the door the battery caddy is not removeable without also taking out my older Schlage deadbolt. Leading to alot of frustration. Which is guarenteed to be repeated every time I need to change batteries. Manual programming was fairly simple. The electronics enclosure is not perfectly flush with the surface of the door with about 1/2 mm open space on the inside upper right corner. Overall, I'm not as pleased with this product as I expected.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
4
Great for AirBnB
on December 21, 2025
Posted by: Neil-Tina
from Kelowna
[This review was collected as part of a promotion.] Installing the physical lock was straight forward. Getting the Schlage software to configure the phone got hung up when it was looking for wifi. Finally solved by connecting the lock manually by finding it on my Bluetooth devices found on my phone... then relaunched the software, removing the lock and reinstalling again. This time it worked flawlessly. Chose this lock for direct connect to Airbnb platform.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great interface and features
on December 17, 2025
Posted by: S12345
from Texas
[This review was collected as part of a promotion.] Works great, used on exterior gate. Very easy to set up app and connectivity. Access controls with multiple users, temporary access, etc are essential. Product looks very nice installed.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1
I don’t recommend
on December 16, 2025
Posted by: A2jkeith
[This review was collected as part of a promotion.] I have had nothing but problems with this lock. I have upgraded my entire WiFi system, added a new 2.4ghz router less than 6 ft from the lock, and STILL cannot get it to connect. I even warrantiied out the first one, and the 2nd won’t connect either. I would NOT recommend!
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great product
on December 10, 2025
Posted by: Rekg
from MI
[This review was collected as part of a promotion.] Easy to follow instructions, easy to use, great features. Love the WiFi remote capabilities
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com