Not sure it is working correctly as it sometimes just shuts off and then with plugging and unplugging or taking the basket in and out it works again. Perhaps the instructions were not thorough enough?
This is a great little air fryer. There is a bit of a learning curve in getting the right times to cook things perfectly done, but that's what cooking is about. We use this almost every night and it is perfect for one or two people.
I absolutely loved this air fryer at first! It crisped up cold french fries and made my tofu great. My roommates and I used it at least 3 times a week for various things. It was a gift, but after about 7 months it just stopped working. The timer will work but nothing will turn on. We've tried to troubleshoot it but so far nothing has worked.