Smells weird when turned on :( works okay but make food taste a bit weird too
Response from bydash.comBy Dash Customer Service, April 13, 2026
Hello! We sincerely apologize for your recent experience. Please wipe down the unit and plates with a damp cloth with vinegar and then wipe it down with water then dry. Please let us know if the smell is still present, our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help.
Easy to use and my kids love seeing it do its work which it make their fav food: waffles It came damaged but just the outer part didn’t affect the overall use.