Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,896 Reviews)
Rating breakdown 2,896 reviews
5 Stars
2,508
4 Stars
294
3 Stars
58
2 Stars
17
1 Star
19
97%of customers recommend this product.
(
2,562 out of
2,632)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5
Amazing Lock with Next Level Access Management
on May 30, 2026
Posted by: MARK26
from Chicago
[This review was collected as part of a promotion.] I love these locks and own at least 10 of them for my building. They are indispensable because of the wifi, remote connectivity (meaning you can get access to lock features whereever you are as long as you are on wifi) and remote digital keyboard programming, which I use a lot for our place, our rental units, and our Airbnb. The locks work seamlessly with Airbnb and automatically assigns digital keys to guests at check-in and removes access when they checkout. You can tell that I love these locks!
There are two opportunities I see for improvement. They most bothersome thing to me is that the app is glitch. Sometimes you try to add a digital key remotely and you keep getting an error. When this happens, my work around is to close and restart the app and/or my phone. One of these steps always works eventually but this glitch is annoying to say the least.
Another opportunity I see is the battery consumption. While I love the fact that these locks are powered by four regular AA batteries and not some fancy, expensive batteries that are hard to find, they do have a tendency of going through batteries faster than desirable. I wish they could fix that.
Now outlined these two opportunities. However, if you are considering these products, I would encourage you to make the leap. Despite these couple of draw back, I would argue that these products are absolute Rockstar. They will change your life making previously difficult tasks easy.
Schlage has put a great deal of thought into making access management to properties easier for its customers and these locks definitely deliver on that promise with an app that is highly practical and easy to use.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
The very best
on May 30, 2026
Posted by: JP58
from Ny
[This review was collected as part of a promotion.] The best lock ever. Easy to install and use. This is our second lock. Love it
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great product
on May 30, 2026
Posted by: Jody613
[This review was collected as part of a promotion.] Love this lock! Great not needing a key to get in our house. Connects with Alexa which is fantastic. Highly recommend you purchase . Set up was easy
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Beat Buy
on May 29, 2026
Posted by: SJHolly
[This review was collected as part of a promotion.] The set up was amazingly simple, after a short install. Nothing complicated at all. And the app is intuitive
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Reliable, Easy to Install, & Airbnb-Friendly
on May 29, 2026
Posted by: Anonymous
from St Augustine FL
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
I purchased this lock specifically because of its Airbnb integration, and it has exceeded my expectations in every way. As someone who has owned and used several different smart lock brands over the years, I can confidently say this has been one of the best additions to my hosting setup.
One of the biggest benefits is the automation it provides. Anything that reduces the number of manual tasks involved in hosting is a huge win, and this lock does exactly that. The seamless connection with Airbnb helps streamline guest access and takes one more responsibility off my daily hosting checklist, giving me greater peace of mind and saving valuable time.
Installation was surprisingly simple and straightforward. The instructions were easy to follow, and I had it up and running much faster than expected. Everything fit well, connected smoothly, and worked correctly right from the start.
The lock itself performs flawlessly. It responds quickly, operates reliably, and has been consistent from day one. Knowing that guests can access the property without complications has made the hosting experience much smoother for everyone involved.
Beyond its functionality, the lock is also very attractive. It has a modern, high-quality appearance that complements my door beautifully and enhances the overall look of the entryway. It feels durable, well-built interface, and thoughtfully designed.
Overall, I am extremely pleased with this purchase. It combines convenience, reliability, ease of installation, and attractive design into one excellent product. For hosts looking to simplify their operations while providing a professional guest experience, this lock is an outstanding choice. I couldn’t be happier with it.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Awesome Lock
on May 29, 2026
Posted by: Littlemanrb
from Orlando, FL
[This review was collected as part of a promotion.] Installation was easy. It is completely compatible with my iPhone. Additional codes were way to set up. The connection with the home WiFi was pretty simple which adds to the security due to the fact that you can see when someone enters and leaves the house. The only problem was with the interface with the program which was easily bypassed with a work around.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Excellent
on May 29, 2026
Posted by: Haven on Bay
[This review was collected as part of a promotion.] I use this for our Air BNB and it’s perfect! Works flawlessly to get codes to guests from another state.
Written by a customer while visiting www.schlage.com
Customer Rating
5
on May 29, 2026
Posted by: Edit
from Northern Illinois
[This review was collected as part of a promotion.] My prior Schlage lock stopped working after 5 years which was not surprising since it was as a spec house. Schlage support was very responsive on helping me determine my next steps. I loved the prior lock and wanted a similar one. They directed me to the correct model.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com