Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,040 Reviews)
Rating breakdown 2,040 reviews
5 Stars
1,788
4 Stars
188
3 Stars
40
2 Stars
10
1 Star
14
97%of customers recommend this product.
(
1,869 out of
1,920)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
4
Easy to set up and use, but not perfect
on October 26, 2024
Posted by: Brian PDX
from Forest Grove, OR
[This review was collected as part of a promotion.] I have had this lock for several years. Installation was fairly easy, although it would be helpful to have a chisel or router to properly countersink the striker plate.
Settling up the lock once installed was easy, the app walks you through everything. Standard alkaline batteries last 4-6 months depending on usage; rechargeable batteries are hit and miss, so stick with alkaline.
The biggest issue I have is that sometimes when batteries are low, the lock stops functioning altogether and needs to be completely reset. I have replaced the batteries five times since I got it, and twice, everything was fine, the app reconnected once new batteries were installed. The other three times I had to factory reset the lock and reconnect it to the app, which required me to set up all my family codes again. It’s a relatively easy process but still pretty annoying.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3
Love Schlage Smart Locks But myt 2 New Encode Wifi
on October 27, 2024
Posted by: M. Peters
from Saint Paul, MN
[This review was collected as part of a promotion.] Own 5 schlage smart locks but these 2 new Encode Wifi locks are problematic.. they won't stay connected to internet. Alos when I change the setting within the app (even with bluetooth connection) the setting do not save within the locks.. I cannot even use my programed codes for entry. I did a hard reset and still have major problems. Some may say user error but I argue that considering i own 3 other locks Schlage Sense all connected to wifi via schlage wifi box and are set up with google voice control, multiple users and with timed entry. idk if I just got 2 bad locks but I have to put these Encode locks in the "wont recommend" category as I have been only able to access my home using regular keys as I can't even get my programmed codes to work even after a hard reset of the locks..
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Love
on October 27, 2024
Posted by: piap
from Roxbury, NJ
[This review was collected as part of a promotion.] Love that I can make sure it’s locked from anywhere!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Best lock on the market
on October 27, 2024
Posted by: PerBear31
from Flowery Branch, GA
[This review was collected as part of a promotion.] We put this in our 1st rental property and fell in love. We now have installed it in our second rental property and our personal home.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great features
on October 28, 2024
Posted by: Niq29
from IL
[This review was collected as part of a promotion.] I bought this product a few months ago. It was simple to install and the instructions were clear
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Fast install and amazing features
on October 28, 2024
Posted by: Toot23
from Centre Hall, PA
[This review was collected as part of a promotion.] Took us under 5 minutes to replace our existing lock with this beauty. Took another 5 to get the product set up online. Able to provide access to up to 100 people. Has a nifty alarm system and provides an awesome level of security.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3
Good so far
on October 31, 2024
Posted by: mrniceguy1849
[This review was collected as part of a promotion.] First time using it and working great.
I just wish it had the automatic lock as soon as you close the door, like some other out there
I just wish it had the automatic lock as soon as you close the door, like some other out there
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock
on October 31, 2024
Posted by: Aectn
from Columbia, TN
[This review was collected as part of a promotion.] Came with our new home and it’s a nice way to lock the home
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com