Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,783
4 Stars
329
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,840 out of 2,919
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
3 out of 5
3
Great but
on July 17, 2026
Posted by: J Kelly
from Bishop texas
[This review was collected as part of a promotion.] Helpful door lock but quit working because condensation on the inside of lock controls.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Good, But read fine print
on July 17, 2026
Posted by: Raatzie
from Austin, TX
[This review was collected as part of a promotion.] Easy to install and connect. I made the mistake of getting one that doesn’t work with Apple Home. Wish that had been bolder. Didn’t catch the difference. Sad but will live with it
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Awesome product
on July 17, 2026
Posted by: Anonymous
from Apopka, FL
[This review was collected as part of a promotion.] This is the second one I’ve purchased. It connect right to my Alexa installation is very easy the security of the autolock makes our home safer. It is very convenient not to have to fumble around for keys to get into the house
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great product and kid proof!
on July 16, 2026
Posted by: Dan89
from Minneapolis MN
[This review was collected as part of a promotion.] This is my second Smart Schlage lock. Very easy to install and well made.
This is great for kids who often forget their keys.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
Terrible
on July 16, 2026
Posted by: Jess18
[This review was collected as part of a promotion.] This lock has needed to be replaced under warranty twice in the 2 years that we have had it. It is a terrible lock and I would never buy it again.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Simple set up
on July 16, 2026
Posted by: AConk
[This review was collected as part of a promotion.] The install was easy and WiFi set up was a breeze. I had no trouble inputting codes and programming when each would work. This was perfect for what I needed. In fact I’ve now purchased a second identical lock!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Best smart lock out there
on July 16, 2026
Posted by: Mcrespo
from Utah
[This review was collected as part of a promotion.] I’ve loved the compatibility with other smart devices. The app is very easy to use and it was simple to set up and install. I feel safe knowing that everything is secure and can be monitored on my phone from anywhere
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
User Friendly
on July 16, 2026
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] This is the third deadbolt lock we purchased for our properties because we live how easy it it to install and operate with our wireless devices.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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