Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,783
4 Stars
329
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,840 out of 2,919
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5 out of 5
5
Great features!
on July 18, 2026
Posted by: Emily83
from Kansas City, Missouri
[This review was collected as part of a promotion.] Great lock. I love that I can assign codes and it works with the Airbnb app if you are a host so that the guests get codes automatically assigned to them. It’s easy to program. I also enjoy that I can program it to automatically lock after a given number of seconds or use the app to lock the door.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Lifesaver
on July 18, 2026
Posted by: Mr. King78
from Florida
[This review was collected as part of a promotion.] Was a little skeptical at first about these type of locks. Key in the hole type guy. Once I realized how easy to install and use, big fan now. The kids are able to have their own code they were super excited. Now I don't have to worry about lost keys and changing lock. No issues found so far. Thanks!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Good lock
on July 18, 2026
Posted by: Keylime227
from Boston, MA
[This review was collected as part of a promotion.] It's expensive but I love not having to fumble around for keys. I like generating codes that other people, like our nanny, can use. I just wish there was a way to 'link' locks, so my front and back doors can be synced without me having to update each one separately.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Ease of use
on July 18, 2026
Posted by: Mrs. June
[This review was collected as part of a promotion.] This lock is easy to use as well as the app. We are disabled and and it's a blessing to not get up to open the door when are children and grands come to visit.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great lock, interface could be better
on July 18, 2026
Posted by: JMP11
[This review was collected as part of a promotion.] Very easy to install (although I was replacing a previous Schlage deadbolt). Works great. My only complaints are about the interface - they’re not deal breakers, but if they were fixed this would be a five star product. First, the bottom row of numbers is hard to see when there is sun glare, even when they are backlit. Also, I hate that there is no sound when you press the number buttons. I’ve gotten used to looking at the light to see that it’s working but it feels like nothing is happening when you press the buttons. The last thing is that the icons for lock and unlock make no sense. Lock is a home with an X through it. I’m sure it will become second nature eventually but the I always have to think for a few seconds to remember which is lock and which is unlock.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
No more fumbling with keys!
on July 17, 2026
Posted by: Wendy6810
from Fort Myers, FL
[This review was collected as part of a promotion.] We absolutely love our smart lock! We can take the dog for a walk without taking keys and I can easily bring groceries inside work fumbling with my keys. I love that I can unlock with my phone from the car or even when I’m away from home. Installation wasn’t hard and only took a few minutes.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Bummed that it’s not working great
on July 17, 2026
Posted by: Krabs
[This review was collected as part of a promotion.] Numbers aren’t working and battery replacement doesn’t fix it
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great locks
on July 17, 2026
Posted by: POPO23386
[This review was collected as part of a promotion.] I like the locks due to, I can control all three of them. I have full control over all three locks on my rental property.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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