Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,890 Reviews)
Rating breakdown 2,890 reviews
5 Stars
2,502
4 Stars
294
3 Stars
58
2 Stars
17
1 Star
19
97%of customers recommend this product.
(
2,558 out of
2,628)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5
Have been using for years, 10/10
on July 10, 2026
Posted by: E. M.
from Denver CO
[This review was collected as part of a promotion.] I've been happily using schlage encodes for almost ten years now. I've taken them with me through multiple moves, used them on rentals and generally beaten the heck out of them. They still look great and still function well. They connect easily and I appreciate scheduling locks/unlocks with Google Home (though they FINALLY added event scheduling to the app). It's great to be able to schedule temporary codes for a short period of time for contractors. I'm so happy have reduced my need to carry keys with me while still maintaining my home security. 10/10.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Good
on July 10, 2026
Posted by: 77777
Easy installation. I don't have found problem yet.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Installation
on July 10, 2026
Posted by: DWLA
from Florida
[This review was collected as part of a promotion.] Very easy to install and if I had any questions calling the 800 number, they were super friendly and super supportive and answered all my questions
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great product
on July 10, 2026
Posted by: Rick123456789
[This review was collected as part of a promotion.] Pretty solid lock. Installation took less than 10 minutes and was super easy. Hooked up to the internet right away and hasn’t given me any problems at all. Took a few tries to get used to the touch pad(I’m a bit heavy handed) but once I realized it’s a touchpad and not a button, it works every time no problem. The price is a bit high but I feel like I got my moneys worth. I would definitely recommend to friends and family.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
Encode Review
on July 9, 2026
Posted by: Imneron
from Kearney Nebraska
[This review was collected as part of a promotion.] I have had 3 locks replaced because the keypad stops working. They were replaced under warranty. Besides that I love the lock.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
The perfect smart lock
on July 9, 2026
Posted by: Whiffle ball
from Miami, Fl
[This review was collected as part of a promotion.] The Schlage Encode is extremely reliable and secure. The touch pad is extremely responsive and the lock is pretty quiet compared to others in its class. Installing this lock is relatively straightforward and simple, taking only about 10 minutes. I've never had issues connecting to the lock with Android or Apple. I also love the built in security features like door movement which I use to make sure my toddler doesn't open the door. The app is intuitive and makes adding codes or removing them easy and fast!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Be careful with WiFi upgrades
on July 9, 2026
Posted by: GRANchat
[This review was collected as part of a promotion.] Love the lock but learned the hard way that when your internet provider upgrades, it can cause problems because of the 2.4 GHz versus 6GHz.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Excellent locks
on July 9, 2026
Posted by: K@se
from Pittsburgh, PA
[This review was collected as part of a promotion.] Have both front and back entry doors equipped with this lock. Works great, and the lock control via phone app is excellent.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com