Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,874 Reviews)
Rating breakdown 2,874 reviews
5 Stars
2,486
4 Stars
294
3 Stars
58
2 Stars
17
1 Star
19
97%of customers recommend this product.
(
2,547 out of
2,617)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5
Best remote device
on August 28, 2026
Posted by: Open Close Sesame
from Florida
[This review was collected as part of a promotion.] I had been complating getting a smart lock for the front door. After losing power twice while out of town, no one was able to access our home through the garage. Our food spoiled in the garage freezer, the last time was more than enough. My sister in law recommended the lock we purchased and we love it, especially the battery enabled feature. We can lock the door when without a kay and still enter easily with the code we created. It is even able to use Alexa which we enabled , Alexa open front door.....what a great feature. Order your lock today and enjoy all of the great features it has to offer.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Ease of use.
on August 28, 2026
Posted by: Jonesey 46
from New Jersey
[This review was collected as part of a promotion.] I now have three of these Internet enabled locks on my house. Their app to control these locks is outstanding and very easy to use. I would recommend them to everyone who wants a web enabled block for their home.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
New lock, first smart one.
on August 28, 2026
Posted by: My66ragtop
from Missouri
[This review was collected as part of a promotion.] So far so good. Seems to work with the testing I’ve done. Install was straight forward and the scannable instructions were clear. Only issue I had was with the screws that retain the interior half of the lock; could have been a little longer. I hope the durability is better than the negative reviews I’ve been ready says it is. It was an expensive lock, but if it works and is durable, I’ll be happy with the purchase and app that comes with it. Having individual codes for everyone is nice, so you can see who comes and goes. Fingers crossed!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great tutorial instructions
on August 28, 2026
Posted by: SWAT1
from Covington, Ky
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1
Pw reset
on August 28, 2026
Posted by: Jonesr6072
from Benicia, CA
Won’t allow password reset thru phone. No email sent to registered address when reset requested.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Excellent lock
on August 27, 2026
Posted by: Rangel
[This review was collected as part of a promotion.] Replaced my old lock that didn’t have WiFi and I didn’t know how much better this lock would be. I have had it for about 3 months now. The installation was simple and straight forward. It has made life a bit easier specially when I have my hands full with groceries, I unlock it before I load my hands with bags. The app is very easy to use and I get an alert whenever someone unlocks it with the code and it tells me what code was used because you can set different codes even temporary ones.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
It is ok
on August 27, 2026
Posted by: 537S
from Florida
[This review was collected as part of a promotion.] It worked for a year then it stopped out of the blue
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy to use airbnb compatible
on August 27, 2026
Posted by: Jenlo
from Tennessee
[This review was collected as part of a promotion.] I bought this lack for convenience. Because we have a large family, and I also use this same lock on my rental properties period it's so convenient to be able to issue people temporary codes and change/add codes on the fly, as needed from my phone.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com