Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,214 Reviews)
Open Ratings Snapshot
Rating breakdown 3,214 reviews
5 Stars
2,779
4 Stars
328
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,837 out of 2,916
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5 out of 5
5
Good smart lock
on August 29, 2026
Posted by: SVM Alvin
from NC
[This review was collected as part of a promotion.] Overall, this app is really good and super user-friendly. However, I’d love to see a quick confirmation prompt added to the lock/unlock actions. It's currently easy to tap them accidentally, so an extra check would offer great peace of mind. Highly recommend it otherwise!
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock
on August 29, 2026
Posted by: Amtown
[This review was collected as part of a promotion.] Easy installation ! The app is so easy to use. Love that I can assign codes for each family member to know when they get home.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Best remote device
on August 28, 2026
Posted by: Open Close Sesame
from Florida
[This review was collected as part of a promotion.] I had been complating getting a smart lock for the front door. After losing power twice while out of town, no one was able to access our home through the garage. Our food spoiled in the garage freezer, the last time was more than enough. My sister in law recommended the lock we purchased and we love it, especially the battery enabled feature. We can lock the door when without a kay and still enter easily with the code we created. It is even able to use Alexa which we enabled , Alexa open front door.....what a great feature. Order your lock today and enjoy all of the great features it has to offer.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Working great
on August 28, 2026
Posted by: mcarballosa
[This review was collected as part of a promotion.] Easy to install and clear instructions. No connection issues and operates smoothly. Integrates very good with a Ring setup.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Ease of use.
on August 28, 2026
Posted by: Jonesey 46
from New Jersey
[This review was collected as part of a promotion.] I now have three of these Internet enabled locks on my house. Their app to control these locks is outstanding and very easy to use. I would recommend them to everyone who wants a web enabled block for their home.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
New lock, first smart one.
on August 28, 2026
Posted by: My66ragtop
from Missouri
[This review was collected as part of a promotion.] So far so good. Seems to work with the testing I’ve done. Install was straight forward and the scannable instructions were clear. Only issue I had was with the screws that retain the interior half of the lock; could have been a little longer. I hope the durability is better than the negative reviews I’ve been ready says it is. It was an expensive lock, but if it works and is durable, I’ll be happy with the purchase and app that comes with it. Having individual codes for everyone is nice, so you can see who comes and goes. Fingers crossed!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great tutorial instructions
on August 28, 2026
Posted by: SWAT1
from Covington, Ky
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
Pw reset
on August 28, 2026
Posted by: Jonesr6072
from Benicia, CA
Won’t allow password reset thru phone. No email sent to registered address when reset requested.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
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