Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,219 Reviews)
Open Ratings Snapshot
Rating breakdown 3,219 reviews
5 Stars
2,783
4 Stars
329
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,840 out of 2,919
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5 out of 5
5
Best lock on the market
on October 27, 2024
Posted by: PerBear31
from Flowery Branch, GA
[This review was collected as part of a promotion.] We put this in our 1st rental property and fell in love. We now have installed it in our second rental property and our personal home.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Love Schlage Smart Locks But myt 2 New Encode Wifi
on October 27, 2024
Posted by: M. Peters
from Saint Paul, MN
[This review was collected as part of a promotion.] Own 5 schlage smart locks but these 2 new Encode Wifi locks are problematic.. they won't stay connected to internet. Alos when I change the setting within the app (even with bluetooth connection) the setting do not save within the locks.. I cannot even use my programed codes for entry. I did a hard reset and still have major problems. Some may say user error but I argue that considering i own 3 other locks Schlage Sense all connected to wifi via schlage wifi box and are set up with google voice control, multiple users and with timed entry. idk if I just got 2 bad locks but I have to put these Encode locks in the "wont recommend" category as I have been only able to access my home using regular keys as I can't even get my programmed codes to work even after a hard reset of the locks..
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Love
on October 27, 2024
Posted by: piap
from Roxbury, NJ
[This review was collected as part of a promotion.] Love that I can make sure it’s locked from anywhere!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Easy to set up and use, but not perfect
on October 26, 2024
Posted by: Brian PDX
from Forest Grove, OR
[This review was collected as part of a promotion.] I have had this lock for several years. Installation was fairly easy, although it would be helpful to have a chisel or router to properly countersink the striker plate.
Settling up the lock once installed was easy, the app walks you through everything. Standard alkaline batteries last 4-6 months depending on usage; rechargeable batteries are hit and miss, so stick with alkaline.
The biggest issue I have is that sometimes when batteries are low, the lock stops functioning altogether and needs to be completely reset. I have replaced the batteries five times since I got it, and twice, everything was fine, the app reconnected once new batteries were installed. The other three times I had to factory reset the lock and reconnect it to the app, which required me to set up all my family codes again. It’s a relatively easy process but still pretty annoying.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Perfect
on October 26, 2024
Posted by: Meg123
from Illinois
[This review was collected as part of a promotion.] Perfect for what we needed. Kept locking myself out.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Gold for Airbnb Hosts
on October 26, 2024
Posted by: Paul & Jess
from Scranton, PA
[This review was collected as part of a promotion.] Synced up to my airbnb listing. Now, it generates a code and sends it to future guests seamlessly. I now have 3 encodes for 3 different listings!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Peace of Mind
on October 25, 2024
Posted by: MC00
from Lincoln NE
[This review was collected as part of a promotion.] We needed to replace our front door and decided to get some peace of mind by adding a new locking mechanism. We are very impressed with the quality and ease with which we can now be assured that our home is secure. Never had this level of security before and it makes all the difference.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Simple smart lock.
on October 25, 2024
Posted by: Cam137
from NEVADA
[This review was collected as part of a promotion.] We recently purchased a new home, and this lock was installed. So far we've loved it, it was easy to set up and connect. The smart features come in handy.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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