Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,034 Reviews)
Rating breakdown 2,034 reviews
5 Stars
1,783
4 Stars
187
3 Stars
40
2 Stars
10
1 Star
14
97%of customers recommend this product.
(
1,864 out of
1,915)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5
New locks
on March 31, 2026
Posted by: Mayra83
[This review was collected as part of a promotion.] We absolutely Love the look and the it’s smart! Best locks we’ve had in a while
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Works after taking a beating.
on March 31, 2026
Posted by: Mary2026
from Spokane, Washington
[This review was collected as part of a promotion.] My family is rough on things and this lock has been able to stand up to them over time. I like receiving notifications when different users unlock the door so I know when my kids get home safely. It’s convenient to be able to add other user passwords remotely when I’m on vacation and need help from a neighbor, I can make a new code and turn it off after they leave. I’ve been using this lock for a month or two now. I know it will last a long time. The last Schlage lock I had didn’t have the WiFi access so I upgraded when the mechanism motor went caput after 5+ years. The lock was quick and easy to install and program.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Reliable lock!
on March 31, 2026
Posted by: Dk91
from Punta Gorda, FL
[This review was collected as part of a promotion.] Love this door knob! The app is super easy to use and you can check to see if your doors locked from anywhere you go. Added security features are a bonus too!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3
Unreachable
on April 1, 2026
Posted by: Keith101
from New York, NY
[This review was collected as part of a promotion.] As soon as I return home from the 400 mile trip to install and program the unit, it became unreachable to the 2.4 GHzWi-Fi. Signal is strong and all other WiFi connections remain connected including thermostat.
The apparent fix is to rent a car drive back up again. Hope to follow up on the fix and maybe cause because the concept is excellent.
The apparent fix is to rent a car drive back up again. Hope to follow up on the fix and maybe cause because the concept is excellent.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Reliable
on April 2, 2026
Posted by: Jondrie
from Sparks, NV
[This review was collected as part of a promotion.] Love my smart lock. It has been nothing but reliable and I really like the alerts it gives me on my phone when locked and unlocked. And being able to control it on my phone. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Replaced my old Schlage sense lock
on April 2, 2026
Posted by: Smdsld69
from Colorado Springs
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock unit
on April 2, 2026
Posted by: APrakash
The backside plate screw needs some change or extra 2-3 sizes to fit all doors.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great lock
on April 3, 2026
Posted by: D222
[This review was collected as part of a promotion.] We like this lock so much that this is the third one we have purchased so that one is on every door. Easy to install and setup. Looks great and easy to use with the app.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com