Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,231 Reviews)
Open Ratings Snapshot
Rating breakdown 3,231 reviews
5 Stars
2,792
4 Stars
332
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,850 out of 2,929
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5 out of 5
5
Easy installation & improved security for our home
on February 21, 2026
Posted by: Beach house front door
from Bethany Beach, DE
[This review was collected as part of a promotion.] My husband said installation was a breeze with instructions on the app! I feel more secure with individual access codes for family members and housecleaning crew and other workers entering and leaving home with individual codes, as well as timing & notifications as to when folks come and go!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great lock
on February 21, 2026
Posted by: Judd69
[This review was collected as part of a promotion.] The lock installed in about 30 min. Straight forward and pretty simple. It hooked up to WiFi simply and everything. We have it hooked into Alexa and works perfectly. Definitely happy with my purchase!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy to use
on February 21, 2026
Posted by: JMT1
from Phila pa
[This review was collected as part of a promotion.] This is the best lock that i have used to date!!! My entire family has no issues using the lock and i can give everyone their own code.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Trust these locks to secure my family
on February 20, 2026
Posted by: Jman79
[This review was collected as part of a promotion.] I’ve had this lock for several years without issue. I have a house full of smart home products using Google home, Alexa (not used much), and Apple Home via Home Assistant. No connectivity issues. Never had any issues. These locks provide top notch security. Installation was a breeze, and the interface on the app is solid as well, though I primarily use it through Apple Home or Google.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Works great
on February 20, 2026
Posted by: 5280Vitality
from Denver
[This review was collected as part of a promotion.] I had tried several smart locks prior to buying this one. Many of them didn't connect to the Internet properly. Some of them just didn't work altogether. I wish I would've bought this one from the get go.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Incredible lock can’t live without it !!!
on February 19, 2026
Posted by: My favorite lock!
from Tulsa Oklahoma
[This review was collected as part of a promotion.] Best lock ever!!!!! I couldn’t live without this lock! Peace of mind galore!!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Installation
on February 19, 2026
Posted by: Woodrowbigguns
[This review was collected as part of a promotion.] Product was super easy to install. Just scan the QR code and follow the video. The video should include direct link for set-up with app/wifi.
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
on February 19, 2026
Posted by: Macmal
[This review was collected as part of a promotion.] Very easy to connect and program. Very good lock and system.
Written by a customer while visiting www.schlage.com
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