Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,229 Reviews)
Open Ratings Snapshot
Rating breakdown 3,229 reviews
5 Stars
2,790
4 Stars
332
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,849 out of 2,928
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
4 out of 5
4
Comment
on March 9, 2026
Posted by: SueBHoney
from Il
[This review was collected as part of a promotion.] The lock works and has not failed by locking anyone out. But that is exactly my fear. It isn't simply that it is quiet, but that it is quiet and always sounds like the battery will die n I will be locked out. Plus if someone pampers with it it's so quiet I wouldn't hear it in my room. With my other Schlage I have none of these issues.
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great festures
on March 8, 2026
Posted by: Yolanda77
from Ft. Pierce, FL
[This review was collected as part of a promotion.] This mskes getting into the house much easier without always worrying about losing the key. Also the feature wherw everyone can have their own passcode makes it so you know who is entering the house, plus it allows up to 100 entries.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Trusted and reliable
on March 8, 2026
Posted by: AZam
[This review was collected as part of a promotion.] Its my second Schlage lock, updated to the latest and greatest version.
Easy to install, at less then 15min. Trusted and reliable for me over 10 years, Recommended,
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Nice upgrades
on March 8, 2026
Posted by: Ed Ed
[This review was collected as part of a promotion.] Second lock in series. Always work great. I like the new upgrades
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Added Security
on March 7, 2026
Posted by: JoeM30
from Ocean Springs, MS
[This review was collected as part of a promotion.] Installation was easy and I love the added sense of security it brings me.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great WiFi deadbolt lock
on March 7, 2026
Posted by: Sinner
from Illinois
[This review was collected as part of a promotion.] My wife and I decided that we needed to purchase a new lock after ours stopped working. We went back and forth about a smart lock or traditional lock. And decided on a smart lock since we have a sitter over now and then. And figured it would be more convenient if could unlock the door if we were not home. We decided on Schlage since they are one of the biggest names in the industry and are known for great security locks. The lock looks great and the installation was a breeze at for me it was . Had a little issue with the WiFi connection but figured it out. Apple home does not seem to want to work with it so I downloaded the Schlage home app and it works great. Lock works flawless and I feel the price was worth the added effort of security.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great upgrade
on March 6, 2026
Posted by: KDW!
from RICHMOND, TX
[This review was collected as part of a promotion.] Easy install. We had an older model and had to upgrade.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
2 out of 5
2
A fancy Disappointment
on March 6, 2026
Posted by: THob08
from Raleigh, NC
[This review was collected as part of a promotion.] Since I’ve moved into this brand and newly built home I am now coming up on my second issue with this lock. The first time I was shipped a new one when it stopped working and this go around brand new lithium batteries will NOT work and it keeps reading that they have zero charge and I’m back to using the lock regularly with a key. One evening I was actually locked out of my front door because the lock wouldn’t budge. I was so excited to have a keypad lock that I could control from my ring app. Thus far it has been a fancy disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
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