Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,900 Reviews)
Rating breakdown 2,900 reviews
5 Stars
2,512
4 Stars
294
3 Stars
58
2 Stars
17
1 Star
19
97%of customers recommend this product.
(
2,566 out of
2,636)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
3
Eats batteries & difficult to apply user changes
on November 19, 2025
Posted by: Grab
from Denver, CO
[This review was collected as part of a promotion.] Lock works well, but runs through AA batteries quickly. When internet is down, it remembers its previous settings (good) but there is no way to add or remove a code or modify a user’s permissions or expiration date. Another mark against this lock system (perhaps this applies more to the app) is that you cannot simply create a user, set their passcode/expr, then add the user to that “Home”. You must (re)configure that new or existing user on a lock by lock basis. For a “Home” with 6 locks, this is time consuming, and duplicating efforts which leads to human errors. If I need to activate a user or change their passcode or expression date, I should be able to do it one time in one place, then apply my updates for that to the Home, not have to do it on each lock every time. This should also apply in situations where you have multiple “Homes” set up. When family are in town, I have to go through this process 48 times across two Homes, 6 locks per home, which is 12 times per person for a family of 4. That really sucks. Solid lock otherwise.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Operation is simple.
on November 18, 2025
Posted by: Vanim8
from Florida
[This review was collected as part of a promotion.] Works well with Ring. Works well with Alexa. Looks great.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Awesome quality and security
on November 17, 2025
Posted by: Gjack2010
from Jonesboro, AR
[This review was collected as part of a promotion.] Replacing a manual locking deadbolt, this unit fit in the old lock location perfectly. Was very easy to enter new unlock codes and connect to my WiFI, the app is very easy to use. The lock is heavy and well built, locking bolt looks very strong. It has programs you can setup times for it to automatically lock, like bedtime. Keypad lights up very well in dark. Buttons are large enough for fat fingers and have a tone to identify positive depressed of buttons. I plan to install on my other remaining outside entry doors
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great product
on November 17, 2025
Posted by: TS66
from Texas
[This review was collected as part of a promotion.] This lock is really great I highly recommend this to anyone who is looking for a great lock for their home I have never had a lock like this one before and I have been very pleased with it
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Simple design that just plain works
on November 16, 2025
Posted by: Macbff
from Boise, ID
[This review was collected as part of a promotion.] This is my second of the exact same model.
I moved away from one so I could use a lock with Z Wave and was never happy with it. It seemed to always jam and did not lock correctly. This one works and works well. Does not integrate with my Ring security system, but I’d rather have a product that works over something that connects to another system.
I moved away from one so I could use a lock with Z Wave and was never happy with it. It seemed to always jam and did not lock correctly. This one works and works well. Does not integrate with my Ring security system, but I’d rather have a product that works over something that connects to another system.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great Lock
on November 16, 2025
Posted by: Charly84
from Cypress TX
[This review was collected as part of a promotion.] It’s pretty easy to install and programming with your phone, i really like it
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy setup
on November 16, 2025
Posted by: Cemm
from Boca Grande FL
[This review was collected as part of a promotion.] Easy online video instructions and it looks great, it's located in a beach environment so how it holds up to this climate remains to be seen
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Amazing!
on November 16, 2025
Posted by: AmazingTerrible
from Del Rio
[This review was collected as part of a promotion.] So easy to install, app is so convenient! Would recommend to any home owner!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com