Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5
Works great!
on January 2, 2026
Posted by: CSS18
from Nashville, TN
[This review was collected as part of a promotion.] Easy to install. I have 5 of these and they have provided great service and security. Perfect for those needing flexibility & security when opening doors when not at home.
[This review was collected as part of a promotion.] This lock is truly amazing. My family and I travel often and having the ability to check if the house is locked is perfect. We travel to South America and we can unlock our house to let someone in and lock it back is amazing. It’s easy to install and set up. I have two of these locks one on my rental property and one on my main residence. I love these locks and recommend them to everyone.
Worked well for a long while, recently has issues.
on December 31, 2025
Posted by: NewEnglandJim11
from Rowley, MA
[This review was collected as part of a promotion.] Worked well for a number of years except for loosing its wifi connection occasionally. Eventually, had difficulties reconnecting to wifi. Then most recently key pad imprint for code started to show on keypad, to finally having intermittent keypad function. The good news is, upon reviewing these issues with Schlage, because the keypad is showing the code imprint and deterioration of the keypad, Schlage has determined this is within a warrantable condition, thus is being replaced.
[This review was collected as part of a promotion.] Installed this product on my new house. Has been working a tremendous addition to our new home and keeps us feeling safe and secure. The install was easy and the app is was even easier to configure. Will recommend this product to others. Thank you.
[This review was collected as part of a promotion.] I would give this product a very high score except about every year we’ve had to make a claim on it. However, the company has been great about replacing it. It would just be nice to not have to trade it in so often.