Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
1
Third Time Is a Charm
on April 4, 2026
Posted by: Lockout by tech
from Palm Beach, FL
[This review was collected as part of a promotion.] I purchased three of these locks over the vast two years. The first two died the same way where the keypad failed within 10 months. This most recent one, purchased and installed today works as well as the other two but I remain concerned about it lasting the full three years. Funny, I recall buying locks in the past that would last 20 years or more. Perhaps this technically is the juice that’s not worth the squeeze.
[This review was collected as part of a promotion.] Relatively easy to connect to Amazon Alexa. Step-by-step guides were helpful. getting the inside and outside plates aligned during installation was difficult, as they wanted to torque in opposite directions.
[This review was collected as part of a promotion.] We like this lock so much that this is the third one we have purchased so that one is on every door. Easy to install and setup. Looks great and easy to use with the app.
[This review was collected as part of a promotion.] Love my smart lock. It has been nothing but reliable and I really like the alerts it gives me on my phone when locked and unlocked. And being able to control it on my phone. Would highly recommend.