Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,787
4 Stars
329
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product.
(
2,844 out of
2,923)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
3
Circuit board/wiring issue
on June 30, 2026
Posted by: JoeN0927
[This review was collected as part of a promotion.] This product is very easy to install and certainly user friendly even for dyi or beginners. It has a good appearance, wifi compatibility, app dashboard is user friendly. Installation was simple specially with detailed step by step instructions.
This also provides ample security specially with the notification status via app. I connected ours through Alexa and utilized the features of spoken lock/unlock commands.
My issue however is that after a few years, the keypad stopped functioning. Replaced the battery a few times and still not working. This likely is a circuit board issue or at the least wiring connectivity issue.
For this reason, I’m rating this a 3/5 as I now have to consider buying a new unit.
This also provides ample security specially with the notification status via app. I connected ours through Alexa and utilized the features of spoken lock/unlock commands.
My issue however is that after a few years, the keypad stopped functioning. Replaced the battery a few times and still not working. This likely is a circuit board issue or at the least wiring connectivity issue.
For this reason, I’m rating this a 3/5 as I now have to consider buying a new unit.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Reliable.
on June 30, 2026
Posted by: BTTE
from Gulf Breeze, FL
[This review was collected as part of a promotion.] Connects seamlessly, integrates with short term rental software easily and works consistently. We had a few rough years with Schlage Encode's but I think they're back to being reliable again!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Easy
on June 30, 2026
Posted by: KelInTx21
from Horseshoe Bay, Tx
[This review was collected as part of a promotion.] Lock was easy to install and easy to set up. Like being able to set multiple codes. Great for families and no worry about keeping up with or having to share a key.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great Buy
on June 29, 2026
Posted by: Rob114
from Maryland
[This review was collected as part of a promotion.] Simple and classy design, mobile app is also simple, no non-sense.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Great Features!
on June 29, 2026
Posted by: Tchriss
from IN
[This review was collected as part of a promotion.] Purchased the Schlage Encode because of the sleek design, great reviews and ease of installation. Our previous deadbolt fell apart and needed replacing. This was extremely easy to install and setup. Great features leaving us feeling secure in our home! Connected it to our WiFi with ease and downloaded the Schlage Home app on our iPhones. The interface between our network and the lock ran smoothly. Only bad thing, we have to paint our door since the builder painted around our initial door handle and deadbolt.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
A Must Have
on June 29, 2026
Posted by: NJRob74
from NJ
[This review was collected as part of a promotion.] The lock was very easy to install and connect. Took only about 20 minutes!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Ease of mind!
on June 29, 2026
Posted by: Thewards
from Virginia
[This review was collected as part of a promotion.] Ease of mind with this product is 10/10! No more worrying if I locked the door behind me or if I closed up for the night. Set to auto lock behind me and I can check from the app any time, anywhere I want. So easy to use and so helpful!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Love this product
on June 29, 2026
Posted by: Puddin44
[This review was collected as part of a promotion.] We love our Schlage locks, we just purchased our fourth one. It makes it so easy not to carry or have to fumble through keys, we literally just carry our key fob for the car we are driving. Also makes it easy if we need family members to check on the house while we are out of town either give them their own code or simply unlock the deadbolt from our phone when they are at the house.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com