Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8
(2,040 Reviews)
Rating breakdown 2,040 reviews
5 Stars
1,788
4 Stars
188
3 Stars
40
2 Stars
10
1 Star
14
97%of customers recommend this product.
(
1,869 out of
1,920)
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
5
Great Features
on January 2, 2025
Posted by: Wali
from Tracy, CA
[This review was collected as part of a promotion.] I bought this item 8 months ago and I love it. I love the smart app that comes with it.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Works great
on January 2, 2025
Posted by: JennSM
from California
[This review was collected as part of a promotion.] The lock is great quality and it’s easy to use. You can always view the notifications when the door is lock or unlock. Overall great product.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
So far, so good!
on January 2, 2025
Posted by: Wes308
from Boise, ID
[This review was collected as part of a promotion.] I bought this a month ago to replace a kwikset lock that was eating a set of batteries a week. In one months time the batteries are only down 2% and it hasn't lost connection yet. The lock is on a vacation rental so it gets a lot of use.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4
Nice WiFi lock
on January 2, 2025
Posted by: Max2025
from Kannapolis NC
[This review was collected as part of a promotion.] I own three of them now and they work well, but they go through batteries too fast.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3
When they work they are awesome, but…
on January 3, 2025
Posted by: SteveinSF
from Fort Lauderdale
[This review was collected as part of a promotion.] I have purchased 11 of the Encodes this past year for 6 STRs. Installation is very simple and quick
But 2 have failed completely and had to be drilled out to unlock. The others kept loosing internet connection and had to be manually re-connected by doing a re-setting. The replacement Encodes did not have a problem with keeping connected to WiFi the same location.
Schlage warranty is complex. They have you jump through all sorts of loops but tell me to keep the lock. Then get reimbursed by a 3 third party vendor. When.the price increases for the lock, you eat the difference. No one has time for all that. They should just improve the quality or send a replacement . I have 4 Encodes that I still have to jump through the hoops to get reimbursed
The Schlage encodes interfaces with the AirBnB platform. It issues a unique door code for each reservation. Which is awesome. But if the lock doesn’t work when the guest arrives it creats an unhappy guest snd and a less than stellar review.
But 2 have failed completely and had to be drilled out to unlock. The others kept loosing internet connection and had to be manually re-connected by doing a re-setting. The replacement Encodes did not have a problem with keeping connected to WiFi the same location.
Schlage warranty is complex. They have you jump through all sorts of loops but tell me to keep the lock. Then get reimbursed by a 3 third party vendor. When.the price increases for the lock, you eat the difference. No one has time for all that. They should just improve the quality or send a replacement . I have 4 Encodes that I still have to jump through the hoops to get reimbursed
The Schlage encodes interfaces with the AirBnB platform. It issues a unique door code for each reservation. Which is awesome. But if the lock doesn’t work when the guest arrives it creats an unhappy guest snd and a less than stellar review.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Amazing!
on January 3, 2025
Posted by: FreddyD
from Ocala FL
[This review was collected as part of a promotion.] Great lock with awesome WiFi features. Looks great and has a good build quality.
Written by a customer while visiting www.schlage.com
Customer Rating
5
Outstanding security with easy access
on January 3, 2025
Posted by: DHall
from Holden Beach, NC
[This review was collected as part of a promotion.] I love the Schlage Encode Locks! They provide great protection with easy use and access
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5
Best keyless lock w WiFi
on January 4, 2025
Posted by: Lou S30
from Chicago
[This review was collected as part of a promotion.] We bought this to finish off our Entry doors and love it !
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com