Customer reviews from www.schlage.com
Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Average customer rating
4.8 out of 5
4.8
(3,222 Reviews)
Open Ratings Snapshot
Rating breakdown 3,222 reviews
5 Stars
2,786
4 Stars
329
3 Stars
64
2 Stars
21
1 Star
22
97%of customers recommend this product. 
(
2,843 out of 2,922
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Satin Metal Wi-Fi Deadbolt - Nickel
Customer Rating
2 out of 5
2
on July 1, 2026
Posted by: Zbobby
[This review was collected as part of a promotion.] I’ve had to replace mine 3 times in 3 years. Other than that it has been great!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy Installation
on July 1, 2026
Posted by: Bsoms
from Fort Myers, fl
[This review was collected as part of a promotion.] Installation was a snap replacing my older lock. Programming was very easy and works like a charm
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Schlage Encode outperforms!
on July 1, 2026
Posted by: Ronster34
from Bridgewater MA
[This review was collected as part of a promotion.] Schlage continues to produce and offer a high quality lock. Upon purchasing my new home, I purchased six Encode Smart WiFi deadbolts with separate two-point handles for all exterior doors. My locksmith endorsed my choice of lock and easily rekeyed all as a backup to the keypad and easy to use app in unlocking and locking my doors. Highly recommend this for any homeowner, whether you’re looking to upgrade your home or purchasing a new home.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Encode Camelot deadbolt is fantastic
on July 1, 2026
Posted by: Rooster51
from Texas
[This review was collected as part of a promotion.] I had one of these units in my front door and I liked it so much I bought and installed one in the back door. They work well and the app that controls them is really good and useful. The Camelot encode deadbolt matches our other lock and completes our esthetic. Installation is easy and Schlage security is top notch. We like the interface on the keypad which is touch sensitive and not buttons that wear off or sometimes have other issues. Happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Great features for younger kids!
on July 1, 2026
Posted by: Ralloy
from Burgaw nc
[This review was collected as part of a promotion.] Great locks, easy to install, no connection issues at all which most locks will have. One thing I love is that it will notify you when a door is opened or locked. Having young kids in the house definitely makes you more aware/control.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Encode Smart
on July 1, 2026
Posted by: McCune Front door
[This review was collected as part of a promotion.] Decided to go keyless entry and the Encode model was perfect.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Easy to set up
on June 30, 2026
Posted by: Jdad101
[This review was collected as part of a promotion.] Very easy to install and connected very quickly to the app and wifi.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Circuit board/wiring issue
on June 30, 2026
Posted by: JoeN0927
[This review was collected as part of a promotion.] This product is very easy to install and certainly user friendly even for dyi or beginners. It has a good appearance, wifi compatibility, app dashboard is user friendly. Installation was simple specially with detailed step by step instructions.
This also provides ample security specially with the notification status via app. I connected ours through Alexa and utilized the features of spoken lock/unlock commands.
My issue however is that after a few years, the keypad stopped functioning. Replaced the battery a few times and still not working. This likely is a circuit board issue or at the least wiring connectivity issue.
For this reason, I’m rating this a 3/5 as I now have to consider buying a new unit.
No, I would not recommend this to a friend.
Written by a customer while visiting www.schlage.com
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