Customer reviews from www.schlage.com
Schlage - Encode Metal Wi-Fi Deadbolt with Accent Lever - Satin Nickel
Average customer rating
4.8 out of 5
4.8
(247 Reviews)
Open Ratings Snapshot
Rating breakdown 247 reviews
5 Stars
215
4 Stars
25
3 Stars
3
2 Stars
1
1 Star
3
98%of customers recommend this product. 
(
227 out of 231
)
Best Buy Privacy Policy
Customer Reviews for Schlage - Encode Metal Wi-Fi Deadbolt with Accent Lever - Satin Nickel
Customer Rating
4 out of 5
4
Great lock!
on October 18, 2025
Posted by: Tyler1209
from Iowa
[This review was collected as part of a promotion.] Great lock, very compact. Easy to install and setup. Great WiFi features
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
3 out of 5
3
Good lock, not so safe with small children.
on October 26, 2025
Posted by: 4432
from Maryland
[This review was collected as part of a promotion.] This is my second encode product. the first was the deadbolt which was agreat product. The second is this door handle and its also a good product, easy to install, connect to the app, looks nice and is all around convenient except the inside handle doesnt lock. I know this doesnt sound like a big problem but if you have a toddler you probably know why it is. My 2 y/o figured out she could just let herself outside at any time which for a kid that gets up in the middle of the night alot this is a bit scary. Schlage told me they made the handle like that for safety reasons but its just not that safe if you have small children.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
Great lock, but trepidatios
on October 30, 2025
Posted by: Rsheley
[This review was collected as part of a promotion.] So far so good. Love the way the lock integrates into my smart home. Only giving it a 4 so far as after a year of great operation from a similar encode product installed a year ago. That lock just recently started going through batteries at a rate of 4 a day, obviously has some internal short. It was great before that..
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Solid performer
on October 30, 2025
Posted by: Anonymous
from Carolina
[This review was collected as part of a promotion.] Converting from a series of August locks; the built in WiFi and all in one keypad has me sold. Will continue to phase out the original sets of smart locks to this platform.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
5 out of 5
5
Super easy to use and compatible
on November 4, 2025
Posted by: Jenrich52
from Dillsburg Pa
[This review was collected as part of a promotion.] Installation was easy, user access was easy to add or delete, it works with my ring camera system, overall a great buy!!
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
All the features I was looking for, and works well
on November 8, 2025
Posted by: Li6htning
from North dakota
[This review was collected as part of a promotion.] It was easy to install and login. The access codes history is nice. The jar detection starts out really sensitive. I'm glad there are multiple settings.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
Customer Rating
1 out of 5
1
To many glitches,
on November 8, 2025
Posted by: Grumpytoo
Occasionally loses wifi signal and it's impossible to find instructions to reset
Written by a customer while visiting www.schlage.com
Customer Rating
4 out of 5
4
A Product You Can Depend On
on November 13, 2025
Posted by: AJ0110
from Gwynn Oak, MD
[This review was collected as part of a promotion.] The installation of the product was fairly easy. The hardest part was just getting the unit connected with the app and setting up others with the ability to use the app as well. I like the professional look the lock has. I also like knowing when the door is being locked and unlocked it gives me a sense of feeling secure. The compatibility for the unit was good. So overall I would definitely recommend this product to other people.
I would recommend this to a friend!
Written by a customer while visiting www.schlage.com
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