Customer reviews from startech.com
StarTech.com - USB C Adapter - HDMI, VGA, 3x USB 3.0, SD, microSD, PD 3.0
Average customer rating
3.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
Customer Reviews for StarTech.com - USB C Adapter - HDMI, VGA, 3x USB 3.0, SD, microSD, PD 3.0
Customer Rating
1
puts my monitor into low power mode
on July 27, 2021
Posted by: cgcg
I can't get it to display through HDMI, once connected it puts my monitor into low power mode(off). I tried reinstalling all necessary drivers and still no fix. Everything should be compatible.
Response from startech.comBy Barrington, Customer Support, July 28, 2021
We are sorry to hear that you experienced difficulty with DKT30CHVSCPD.
This is not expected behaviour for this adapter. One of our technical advisors will be reaching out to offer assistance.
This is not expected behaviour for this adapter. One of our technical advisors will be reaching out to offer assistance.
Written by a customer while visiting startech.com
Customer Rating
4
Cable too short
on November 11, 2021
Posted by: Jojo27
I love all the available ports, including SD card slots, and its portability. But the cable is not long enough for my PC so the hub dangles from the back.
Written by a customer while visiting startech.com
Customer Rating
3
Stopped transferring power
on August 28, 2022
Posted by: ACJoshi
I cannot use the adapter to power my Dell laptop. it worked well for 3 days and then suddenly stopped the power transfer. Only the USB ports work. When I connect power no lights come up. Consider it a partial failure. I just got this from my work.
Response from startech.comBy Atha, Customer Support, August 29, 2022
Thank you for taking the time to leave a review for our DKT30CHVSCPD. We are sorry to hear that you experienced difficulty with DKT30CHVSCPD as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
3
Worked great at first...
on November 17, 2022
Posted by: AdamC
Picked this up several months ago when I changed companies and had a new home office setup. Worked with a Mac right out of the gate, including pass through charging without any issues. Then about a week ago, the USB ports stopped working with no warning... no degradation, no hint they were going bad. Now I can't get the hardwired network port to pass through either. It is still driving one of my monitors and passing power through, but the failed ports are very disappointing...
Response from startech.comBy Atha, Customer Support, November 17, 2022
Thank you for taking the time to leave a review for our DKT30CHVSCPD We are sorry to hear that you experienced difficulty with DKT30CHVSCPD as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com