Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,206 Reviews)
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Galaxy ai is a must
on June 3, 2025
Posted by: Dietoliveorlivetodie
[This review was collected as part of a promotion.] Galaxy ai is a must have feature. I love the phone, it's awesome for power users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This huge screen is great for gaming.
on June 3, 2025
Posted by: NextStepInToTheFuture
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 is Samsung’s best foldable phone yet. It’s thinner, lighter, and easier to use than before. The big screen inside is bright and beautiful, perfect for watching videos or working on two apps at once. The cover screen is a bit wider, so you can use it like a regular phone when folded.
The new Galaxy AI features are really helpful. You can translate languages, take better notes, and edit photos easily. Everything is simple to find and use, even if you’re not a tech expert.
The phone is very fast and the battery lasts longer. It’s also tougher and more resistant to dust and water. The camera is good, but not much different from last year.
If you already like Samsung phones and want something new and powerful, the Fold 6 is a great choice. It’s expensive, but you get a lot of cool features and a unique foldable design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't go back to a non folding phone
on June 3, 2025
Posted by: JBforfun1
[This review was collected as part of a promotion.] Ive had several fold devices and each one has improved over prior. Lost some weight and the inner screen is clearer. When I expect that people don't think about is that having that second screen gives you a backup in case you drop your phone and break a screen you are not out of the phone while waiting for replacement device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall I love it. Translate needs to be improve.
on June 3, 2025
Posted by: Wynn66
[This review was collected as part of a promotion.] Love the Galaxy AI on photo. Really enjoy the Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is very fragile nit worth it
on June 3, 2025
Posted by: geomavro
[This review was collected as part of a promotion.] After a few times opening and closing the fold screen is not opening fully
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. It sounds like we may need to take a closer look at your device. The Z Fold6 is crafted to handle over 200,000 folding and unfolding cycles, which means they’re designed to last for more than five years with regular use. We want to make sure you’re covered, so we’d like to remind you about our Galaxy Z Assurance. If you purchased your device from an authorized distributor in the U.S. before July 31, 2024, you can qualify for a one-time discounted repair for the interior folding screen. Just remember to register your device with a Samsung account to take advantage of this offer. To get started, you can head to Samsung’s support page and select ‘Start a Repair’. From there, you’ll follow the instructions for either walk-in or mail-in service. Just keep in mind that while this promotion covers the interior folding screen, it doesn’t include repairs for the front screen or back glass. Additional damages will be evaluated separately, and if your device is out of warranty, there may be additional costs. We want to ensure you have an amazing experience with your Galaxy Z Fold6, and we’re here to help get this sorted out for you! Please reach out to us at Samsung Support so that we can look into the next steps to help resolve this. We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 3, 2025
Posted by: Grigalikhanian
[This review was collected as part of a promotion.] This phone i can use for all type of gaming or streaming apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone so far
on June 3, 2025
Posted by: Mexcalteco
[This review was collected as part of a promotion.] The quality of this phone starts from when you order the equipment, everything easy and fast. the quality of the equipment is excellent and with the new AI it is impressive how good this device is. simply the best decision to have bought it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is my world experience interface
on June 3, 2025
Posted by: Flipped4fold
[This review was collected as part of a promotion.] I use my phone to watch television watch movies watch videos communicate through messages and email shop look at pictures and I've added now Gemini AI to get really detailed and really informative answers to very complicated or very multifaceted questions with incredible responses that blow my mind and I'll I will be a consumer of Gemini in one of the highest degrees available as the more Gemini I can get the happier I am I couldn't be happier with the fold and the display is amazing and all you have to do is try it for 24 hours and you'll be hooked just like I am
Value
5
Written by a customer while visiting Samsung US