Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,206 Reviews)
Open Ratings Snapshot
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Best phone ever
on June 6, 2025
Posted by: Dabo1971
[This review was collected as part of a promotion.] I love everything about this phone. The whole experience is awesome.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you so much for your glowing review of the Galaxy Z Fold6, Dabo! We're pleased to see that you love everything about the phone and that your experience has been so awesome. If you ever have any questions or need assistance as you explore all the features this amazing device offers, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone I absolutely love it
on June 5, 2025
Posted by: Bargy88
[This review was collected as part of a promotion.] This phone has and amazing camera the picture quality is amazing along with the camera when the phone is open to the big screen it's amazing for videos movies or games the AI that comes on it is also very useful I would recommend this phone 10 out of 10 all day to anyone
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for your outstanding rating of the Galaxy Z Fold6! We're elated to see that you would give it a perfect 10 out of 10. Your high praise truly reflects the hard work and passion that went into designing this phone. We’re glad that you find so much value in its features, from the amazing camera to the immersive big screen experience for videos and games. Your satisfaction means a lot to us, and we're always here to support you. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
AIR POCKETS
on June 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the Fold, but would really like to see a better screen for daytime use on the open tablet view. With the bubbles it diminishes the picture.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy fold
on June 5, 2025
Posted by: 52sanchez80
[This review was collected as part of a promotion.] The fold 6 is a awesome phone the graphics and fps is amazing for a hand held device, the 6 is slightly lighter than the 5. Im hoping they come out with something more slim on the next generation, or a tri fold! But I highly recommend fold 6 over any phone on market, it'll be hard to switch to standard phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 5, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold6, 52sanchez80! We’re more than happy to see that you’re impressed with its graphics and overall performance. You’re absolutely right that the Fold6 is lighter and slimmer at just 239 grams compared to the Fold5, making it much more pocketable and convenient for daily use. We appreciate your recommendation and hope you continue to enjoy everything the Fold6 has to offer. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear winner. Don't debate.
on June 5, 2025
Posted by: TJNiN26
[This review was collected as part of a promotion.] The Z fold 6 with the new Galaxy AI features out matches ALL phones. The battery life is spectacular, the camera features floor all other phones and the features are endless. I use it for work and play. buy it! Turn off the online reviews. I spent hours watching before purchasing due to the price. it was a waste of time.
Enjoy,
Techy guy
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2025
It's great to hear from you! Thank you so much for sharing your thoughts on the Galaxy Z Fold6! We’re elated to see how much you’re enjoying the new Galaxy AI features and how they’re making your experience seamless for both work and play. The battery life and camera features truly set this phone apart, and it’s awesome to see you're getting so much out of it. Your feedback is invaluable, and we appreciate you taking the leap to purchase. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 5, 2025
Posted by: Money4623
[This review was collected as part of a promotion.] Great phone portable tablet Great for situations on the go watch movies play game look at stocks
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2025
Thank you so much for your feedback on the Galaxy Z Fold6! It's great to know that you're enjoying the experience. With the Z Fold6 featuring the fastest processor on a Galaxy smartphone, you'll definitely notice the difference in performance. The Snapdragon® 8 Gen 3 for Galaxy not only enhances your everyday tasks but also delivers stunning graphics for gaming. Enjoy silky-smooth gaming with Vulkan, even in the most demanding AAA titles. We’re excited for you to continue exploring everything this device has to offer! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever have
on June 4, 2025
Posted by: Hardnfasg
[This review was collected as part of a promotion.] I absolutely love this phone most of the time after a few month's i would drop and break my screen but not with my fold 6
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2025
Thank you so much for your review! It’s great to see that you’re enjoying your experience with the Galaxy Z Fold6. We designed the Z Fold6 with durability in mind, which is why it features the innovative dual rail Flex Hinge and is rated IP48 for water resistance. With the added protection of Corning® Gorilla® Glass Victus® 2 on the front and back and the robust Armor Aluminum frame, the Z Fold6 is built to withstand the daily challenges of life. It sounds like it's meeting your needs perfectly! If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Manage the way a phone should.
on June 4, 2025
Posted by: MachoCamacho
[This review was collected as part of a promotion.] Works great. To this day best phone I ever had after galaxy edge.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 5, 2025
Thank you so much for your feedback! We’re pleased to see that you’re enjoying the Galaxy Z Fold6. It’s wonderful to know it stands out for you, even compared to your Galaxy Edge. We’re always striving to make devices that enhance your everyday life, and your satisfaction means the world to us. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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