Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Olive
Average customer rating
4.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
22
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
31 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Olive
Customer Rating
3
Good Nice phone, but has shortcomings.
on June 29, 2022
Posted by: Gaboe30
from Jackson, MI
Expertise:Expert
Upgraded from a S20FE 128/ 6gb. Bought the 256gb and 8gb of ram. Like the upgrade in memory. I like the new colors, finish and looks. I do not like that Samsung is taking away features like the SD card. I had a 1TB SD card in my old phone and loved it. Already have 200/256gb used after deciding what to backup. PLEASE BRING BACK THE SD CARD in the next version!!!
I would recommend this to a friend!
Features
1
Performance
4
Design
5
Value
5
Response from Samsung USBy Michael Mynxx, Social Commerce, June 29, 2022
Thank you for your feedback on the Samsung Galaxy S21 FE 5G. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
4
I bought this due to my Galaxy S8 stop working
on June 29, 2022
Posted by: Toya
from Pittston pa
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone was a good buy works as expected clear photos
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Fan Edition - so many cool features
on June 29, 2022
Posted by: Ruferdan000
Expertise:Beginner
[This review was collected as part of a promotion.] was basically forced to upgrade and had no idea what to get. So very happy with this phone and the lavender is lovely
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not terribly happy
on June 29, 2022
Posted by: CallMeMaybe
Expertise:Intermediate
[This review was collected as part of a promotion.] Have only had this phone for a few months, and the volume button sticks. Phone also overheated and started giving me warning messages in Korean...?
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S21 FE 5G. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your device may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help with the problems you are experiencing with your device. I have also provided some links that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Device!!
on June 30, 2022
Posted by: GenuineGozi
from Dallas, TX
Expertise:Expert
[This review was collected as part of a promotion.] This phone is beautiful, and the screen is so vivid and smooth when scrolling. I love the unique olive color. The OS of course is feature packed and a pleasure to use, and all with awesome battery life. I don't regret purchasing this device!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 2, 2022
Posted by: ceecii
from Westland MI
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone a few days ago and so far it's been an amazing upgrade from my LG Stylo 5+. My only complaint would be that this phone heats up a lot and the battery doesn't last too long. But you just have to use the battery saver to fix that problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite by far
on October 6, 2022
Posted by: GalaxyGurl4Life
from Kinston, NC
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone when it first came out, had it preordered and was one of the first to receive. I was a bit worried that it had not been out to get to read the reviews before purchasing but since I got it I have been 100% happy!! I love my phone it has all the features I was looking for the and more. Everytime I think I have found all the cool tricks and features it has to offer I get an update and there is more to love. The absolute only phone I would even consider trying to replace mine with is a chance to try out the new Galaxy fold but right now I'm still not ready to part with my favorite device. I'm definitely a forever Samsung Galaxy girl!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and takes great photos
on October 11, 2022
Posted by: Roofie
from Herscher illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I had to get a new phone due to having a outdated phone i enjoy my new s21
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US