Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Olive
Average customer rating
4.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
22
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
31 out of
34)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Olive
Customer Rating
5
Best camera ever
on April 11, 2022
Posted by: Sammy
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Great features and love the display fast fingerprints sensor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 12, 2022
Posted by: Izzy187
from Kingsville Tx
Expertise:Expert
[This review was collected as part of a promotion.] I bought this in December and I am very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over all a great device
on April 12, 2022
Posted by: KarlieA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about a month ago, I have found simple bugs like every phone I get. But the cameras are really great and it's easy enough to use.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone. Very similar to my note features.
on April 12, 2022
Posted by: Klee0990
from Greeneville tn
Expertise:Expert
[This review was collected as part of a promotion.] I bought 2 months ago and 100% satisfied. Wasn't sure at first bc I was use to the note 9 but the camera is way better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent deal
on April 12, 2022
Posted by: Ruthie
from Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] I originally wanted to buy an S21 but the S21 FE was way more budget friendly. For the price it's an excellent phone, and can definitely hold up against the mainline S21 series. Occasionally closes out of apps, but not enough to be a huge issue (yet) so not a perfect score. Very respectable battery life and camera quality.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 12, 2022
Posted by: Rhon24266
from Lebanon Va
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for 2 months. It has good cameras, updates regularly, fast operations, plenty on storage for my usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much better
on April 12, 2022
Posted by: Malissa0218
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] The only thing different between this and my S9+ is I can use fingerprint on the screen to unlock.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 13, 2022
Hi Malissa0218,
Thank you for reaching out and for purchasing the Samsung Galaxy S21 FE. We are saddened to hear that this did not meet your expectations. I understand how frustrating it can be when expectations don't quite meet. We would definitely like to look into any issues you may be having with your phone to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144399777
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and for purchasing the Samsung Galaxy S21 FE. We are saddened to hear that this did not meet your expectations. I understand how frustrating it can be when expectations don't quite meet. We would definitely like to look into any issues you may be having with your phone to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144399777
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy
on April 12, 2022
Posted by: Kshadowguard
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone last month after my LG stopped working. I was originally trying to get the A23 but when I saw this phone I decided might as well. It takes great photos, it has amazing storage. It was also an easy setup and it was totally worth it. And the purple is so pretty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US