Customer reviews from waterpik.com
Waterpik - Sensonic Complete Care, Water Flosser and Sonic Electric Toothbrush Combo, ADA Accepted - White
Average customer rating
4.1
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
38
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
8
82%of customers recommend this product.
(
40 out of
49)
Customer Reviews for Waterpik - Sensonic Complete Care, Water Flosser and Sonic Electric Toothbrush Combo, ADA Accepted - White
Posted by: Zane
Verified Purchase:Yes
This product is very good and perfect if you have braces just the cord to the water pik part could be longer seems to make it difficult not to reach over the sink
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: GrammieJo
Verified Purchase:Yes
I have had it only a short time but I am loving it. I think the brush does a really good job of cleaning my teeth. The flosser is easy to use and does a good job also. I have not used any of the extra tools. I am looking forward to using this brush and flosser for a long time. I had the flosser and brush together and it lasted a long time but I think I like them separate better.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 7, 2026
Hello GrammieJo - Thank you for your review! We're so glad to hear you're finding the CC-04 easy to use and that both the toothbrush and water flosser are doing such a great job. It's also great to know you prefer the separate brush and flosser design and are enjoying the convenience of the combo unit. We appreciate your feedback!
Written by a customer while visiting waterpik.com
Posted by: Linda 48
Verified Purchase:Yes
The water pic function is so easy and effective. I dreaded having to add another element to my dental hygiene when my dentist suggested it in addition to brushing and flossing, but this product made simplified my care regimen.
Written by a customer while visiting waterpik.com
Posted by: nadine29
Verified Purchase:Yes
This product disappointed from start to finish. It just didn't work. Would never purchase again.
Response from waterpik.comBy Waterpik Product Support, July 28, 2026
Hello nadine29 - We're sorry to hear about your experience with the CC-04. That’s certainly not what we expect from our products. Please know that this model is backed by a three-year warranty, and we'd be happy to help. Please contact us at smreviews@waterpik.com or call (800) 525-2774, and our team will be glad to assist you.
Written by a customer while visiting waterpik.com
Posted by: Rafi
Verified Purchase:Yes
Hi Waterpik, team
Thanks for asking
The water jet unit is great, thanks
The button on the toothbrush that is supposed to allow switching between brushing modes doesn't work. There is only a single mode.
The water jet unit is great, thanks
The button on the toothbrush that is supposed to allow switching between brushing modes doesn't work. There is only a single mode.
Regards
Rafi
Rafi
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
1
Bad designer
on July 4, 2026
Posted by: sfmvm
Toothbrush seat sucks. Bursh keeps falling out.
The designer should be fired.
The designer should be fired.
Response from waterpik.comBy Waterpik Product Support, July 8, 2026
Hello sfmvm- Thank you for your feedback. We're sorry to hear you're not satisfied with the CC-04. We understand your frustration and appreciate you taking the time to share your experience. Your comments will be shared with our Product Design team for consideration. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
4
Good Configuration, Not So Good Toothbrush Mount.
on June 30, 2026
Posted by: G287
Verified Purchase:Yes
The mount for the electric toothbrush really needs to be fixed. It is most unstable. Other than that the flosser and toothbrush on the same base is my preferred choice.
Written by a customer while visiting waterpik.com
Posted by: john78245
Verified Purchase:Yes
Love the easy set up and use of the product. Small and multiple settings. A good replacement but wish the tips could be used from the old unit.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com