Customer reviews from waterpik.com
Waterpik - Sensonic Complete Care, Water Flosser and Sonic Electric Toothbrush Combo, ADA Accepted - White
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
36
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
7
83%of customers recommend this product.
(
38 out of
46)
Customer Reviews for Waterpik - Sensonic Complete Care, Water Flosser and Sonic Electric Toothbrush Combo, ADA Accepted - White
Customer Rating
1
Bad designer
on July 4, 2026
Posted by: sfmvm
Toothbrush seat sucks. Bursh keeps falling out.
The designer should be fired.
The designer should be fired.
Response from waterpik.comBy Waterpik Product Support, July 8, 2026
Hello sfmvm- Thank you for your feedback. We're sorry to hear you're not satisfied with the CC-04. We understand your frustration and appreciate you taking the time to share your experience. Your comments will be shared with our Product Design team for consideration. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
4
Good Configuration, Not So Good Toothbrush Mount.
on June 30, 2026
Posted by: G287
Verified Purchase:Yes
The mount for the electric toothbrush really needs to be fixed. It is most unstable. Other than that the flosser and toothbrush on the same base is my preferred choice.
Written by a customer while visiting waterpik.com
Posted by: john78245
Verified Purchase:Yes
Love the easy set up and use of the product. Small and multiple settings. A good replacement but wish the tips could be used from the old unit.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Vbv53
Verified Purchase:Yes
This is my second Waterpik and it works great. The water tank is holds less water than my first one, so it has taken some adjustment to finish before I run out of water.
Written by a customer while visiting waterpik.com
Customer Rating
1
Poor design
on April 20, 2026
Posted by: Mike2345
Poor engineering on the toothbrush holder. More concerned with cost than functionality. Old one was better.
Response from waterpik.comBy Waterpik Product Support, April 24, 2026
Hello Mike2345- We’re sorry to hear you’re disappointed with the toothbrush holder on the CC‑04, and we appreciate you sharing your feedback. We stand behind the quality of our products, and this model comes with a two‑year warranty. If you’d like assistance or want us to look into this further, please contact us at 1‑800‑525‑2774 or email smreviews@waterpik.com - we’re happy to help.
Written by a customer while visiting waterpik.com
Posted by: Dan Downs
Verified Purchase:Yes
Very happy with this unit. It puts out more water than the unit it replaced. I like the feel of the brushes and that there are 3 different settings when using the brush. Glad I bought this, highly recommend!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Ruthela
Verified Purchase:Yes
I love the combo. The toothbrush is big and that feels better.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Gailpail
Verified Purchase:Yes
I love the device, but it really is too large for my tiny sink.But I make it work.
Written by a customer while visiting waterpik.com