Customer reviews from Targus
Targus - GeoLite EcoSmart TSB962GL Carrying Case (Backpack) for 14" to 16" Notebook, Water Bottle, Umbrella, Travel - Black
Average customer rating
3
(1 Review)
Rating breakdown 1 review
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1 Star
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Customer Reviews for Targus - GeoLite EcoSmart TSB962GL Carrying Case (Backpack) for 14" to 16" Notebook, Water Bottle, Umbrella, Travel - Black
Customer Rating
3
Too small and too heavy, with flawed front pockets
on April 18, 2026
Posted by: Pete
Verified Purchase:Yes
With a name like GeoLite, I expected this bag to be significantly lighter than it is. It is small, but it feels bulky...exactly the opposite of what I wanted. Plus the two front pockets are difficult to use, especially of the bag is even moderately full. The zippers are tucked in under flap, I assume to hide them, but the design makes it a pain to open and close the pockets. Also, the pockets are very tight, so even when open, it's hard to reach Ito them to retrieve items. This becomes nearly impossible if the bag is full. Other than that, the bag seems all-made and durable. The computer pocket seems quite protective.
No, I would not recommend this to a friend.
Response from TargusBy Targus Support, June 19, 2026
Thank you for taking the time to share your feedback on the 12–16" GeoLite EcoSmart® Advanced Backpack.
We’re sorry to hear that the bag felt bulkier than expected and that the front pocket design made it difficult to access your items, especially when the bag is full. We understand how important ease of use and lightweight comfort are in a daily backpack, and we appreciate you sharing these specific details about your experience.
That said, we’re glad to hear you found the material durable and the laptop compartment protective.
Our Targus Customer Support team would be happy to assist you further. Please feel free to contact us at 877-482-7487, Monday through Friday, 7:00 AM to 4:00 PM PST, and we’ll be glad to help.
We’re sorry to hear that the bag felt bulkier than expected and that the front pocket design made it difficult to access your items, especially when the bag is full. We understand how important ease of use and lightweight comfort are in a daily backpack, and we appreciate you sharing these specific details about your experience.
That said, we’re glad to hear you found the material durable and the laptop compartment protective.
Our Targus Customer Support team would be happy to assist you further. Please feel free to contact us at 877-482-7487, Monday through Friday, 7:00 AM to 4:00 PM PST, and we’ll be glad to help.
Written by a customer while visiting Targus
