Customer reviews from startech.com
StarTech.com - Headset adapter for headsets with separate headphone / microphone plugs - 3.5mm 4 position to 2x 3 position 3.5mm M/F
Average customer rating
3.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for StarTech.com - Headset adapter for headsets with separate headphone / microphone plugs - 3.5mm 4 position to 2x 3 position 3.5mm M/F
Customer Rating
2
It sort of works
on February 4, 2017
Posted by: Vivi
I bought this for my Logitech G230 headset so I could use it on my Asus Zenbook which only has one audio jack. But it crackles and sometimes stops working or the microphone stops working but the audio is doing fine.
Written by a customer while visiting startech.com
Customer Rating
5
Nice simple splitter
on February 5, 2017
Posted by: NickD_CA4
I have been using this product for a few weeks. It allows me to connect separate headphones and microphone to my laptop with a single jack for both. I have also tested it on my iPhone and works well for the same purpose.
The product comes in a nice little bag and is very small and discrete. The cable is well made, both sturdy and flexible. The connectors fit well and hold cables nicely.
The only issue I have is the images one the ends indicating microphone port and headphone port are hard to read. Not a big issue as once you figure it out you are likely to leave everything connected.
So far I am happy with this product and will use it regularly. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
4
Worked great, until it didn't.
on September 20, 2018
Posted by: 4thidLerch
The fact that I was able to obtain the exact splitter I was searching for easily on Amazon from StarTech was GREAT ! Unfortunately, I've had 2 exact items fail in different ways in less than a year.
Written by a customer while visiting startech.com
Customer Rating
3
Broke Quickly
on May 1, 2015
Posted by: Sam38
Had it for about a month. I bumped the male part and it won't play sound in my left ear AND i can't use my microphone.
Response from startech.comBy Customer Support, Customer Support, May 4, 2015
Hello Sam38,
Thank you for providing feedback on the MUYHSMFF headset adapter. We're sorry to hear the unit stopped working for you, and we would like to offer our assistance.
If you have not done so already, can you try utilizing the cable with another CTIA compliant headset to see if the issue persists? If other CTIA headsets also fail to work properly, then the adapter may have become faulty.
If this is the case, please feel free to get in touch with us and reference case number 303-225766. This product is backed by a lifetime warranty, and it would be our pleasure to send you a new unit.
Thank you, and we hope to hear from you soon.
Customer Support
StarTech.com
http://www.startech.com/techsupport
Thank you for providing feedback on the MUYHSMFF headset adapter. We're sorry to hear the unit stopped working for you, and we would like to offer our assistance.
If you have not done so already, can you try utilizing the cable with another CTIA compliant headset to see if the issue persists? If other CTIA headsets also fail to work properly, then the adapter may have become faulty.
If this is the case, please feel free to get in touch with us and reference case number 303-225766. This product is backed by a lifetime warranty, and it would be our pleasure to send you a new unit.
Thank you, and we hope to hear from you soon.
Customer Support
StarTech.com
http://www.startech.com/techsupport
Written by a customer while visiting startech.com
Posted by: JimB
Verified Purchase:Yes
This is a very useful product for using a cell phone to output calls to capture for broadcast on KNSJ. We have purchased several of them and will be buying more in the future.
Written by a customer while visiting startech.com
Customer Rating
1
Does not work with Apple products
on August 14, 2020
Posted by: Rusty User
As others have mentioned, this does not work with Apple products. I've tried it on iPhone 6s and higher, as well as the most recent iPad and iPad mini tablets. Apple uses a different protocol and they don't mention that on here or even on their tech support when you talk with them. They say Apple devices should work "under normal circumstances". They do not. Save yourself the time.
Written by a customer while visiting startech.com
Customer Rating
3
It works but.....
on September 21, 2015
Posted by: Vadgv
This adapter works as it should but sometimes there can be a harsh crackling sound, I assure it isn't my headset as I have tested it on another computer with a split mic and headphone input.
Written by a customer while visiting startech.com
Customer Rating
1
Not a (1) 4-position to (2) 3-position splitter
on September 29, 2018
Posted by: nothappyhere
I was having problems with this connecting a microphone. I cut the microphone side cable and only discovered two wires and no shield. Seems to me this is a (1) 4-position to a 2-position and maybe (I haven't cut that side open) a 3-position splitter.
Response from startech.comBy Nick V., Customer Support, October 1, 2018
We're sorry to hear that you're having difficulties with our MUYHSMFF.
This adapter does have two 3-position connectors, however, the microphone side only needs two wires since the audio output is split to the other 3-position connector.
Different 4-position devices may use different wiring standards, which may explain why you weren't able to get your microphone working. Our MUYHSMFF uses the "CTIA" wiring standard.
If you ever have problems with a StarTech.com product, please do not hesitate to contact us at 1-800 265-1844. One of our advisors would be happy to help!
This adapter does have two 3-position connectors, however, the microphone side only needs two wires since the audio output is split to the other 3-position connector.
Different 4-position devices may use different wiring standards, which may explain why you weren't able to get your microphone working. Our MUYHSMFF uses the "CTIA" wiring standard.
If you ever have problems with a StarTech.com product, please do not hesitate to contact us at 1-800 265-1844. One of our advisors would be happy to help!
Written by a customer while visiting startech.com