Customer reviews from startech.com
StarTech.com - MUYHSMFF 3.5mm Headset Adapter - 4P to 2x 3P M/F
Average customer rating
3.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for StarTech.com - MUYHSMFF 3.5mm Headset Adapter - 4P to 2x 3P M/F
Customer Rating
1
Does not work with Apple products
on August 14, 2020
Posted by: Rusty User
As others have mentioned, this does not work with Apple products. I've tried it on iPhone 6s and higher, as well as the most recent iPad and iPad mini tablets. Apple uses a different protocol and they don't mention that on here or even on their tech support when you talk with them. They say Apple devices should work "under normal circumstances". They do not. Save yourself the time.
Written by a customer while visiting startech.com
Customer Rating
2
Shooting video with samsung phone
on October 18, 2019
Posted by: Ronbo
I bought this adapter to shoot video. I wanted to use an external mic and headphones. The mic works but the headphones do not. Am I missing something? Hooking up the mic is the most important part so there is that but I sure would love it if the headphones worked.
Response from startech.comBy Matt, Customer Support, October 22, 2019
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the problems you're experiencing with our MUYHSMMF. This adapter should work with standard headphones and a microphone on a Samsung phone and we'd like to speak with you further to help get this working properly for you. Please contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
1
Not a (1) 4-position to (2) 3-position splitter
on September 29, 2018
Posted by: nothappyhere
I was having problems with this connecting a microphone. I cut the microphone side cable and only discovered two wires and no shield. Seems to me this is a (1) 4-position to a 2-position and maybe (I haven't cut that side open) a 3-position splitter.
Response from startech.comBy Nick V., Customer Support, October 1, 2018
We're sorry to hear that you're having difficulties with our MUYHSMFF.
This adapter does have two 3-position connectors, however, the microphone side only needs two wires since the audio output is split to the other 3-position connector.
Different 4-position devices may use different wiring standards, which may explain why you weren't able to get your microphone working. Our MUYHSMFF uses the "CTIA" wiring standard.
If you ever have problems with a StarTech.com product, please do not hesitate to contact us at 1-800 265-1844. One of our advisors would be happy to help!
This adapter does have two 3-position connectors, however, the microphone side only needs two wires since the audio output is split to the other 3-position connector.
Different 4-position devices may use different wiring standards, which may explain why you weren't able to get your microphone working. Our MUYHSMFF uses the "CTIA" wiring standard.
If you ever have problems with a StarTech.com product, please do not hesitate to contact us at 1-800 265-1844. One of our advisors would be happy to help!
Written by a customer while visiting startech.com
Customer Rating
4
Worked great, until it didn't.
on September 20, 2018
Posted by: 4thidLerch
The fact that I was able to obtain the exact splitter I was searching for easily on Amazon from StarTech was GREAT ! Unfortunately, I've had 2 exact items fail in different ways in less than a year.
Written by a customer while visiting startech.com
Customer Rating
3
Doesn't with iPhone and iPad
on January 5, 2018
Posted by: Ravn202
Why not just say right on websites DOES NOT WORK WITH APPLE PRODUCTS. Rather misleading when you say it works with smartphones rather than informing buyers only works with some smartphones and not iPhones and iPads.
Response from startech.comBy Brian, Customer Support, January 16, 2018
Thanks for sharing your feedback on our MUYHSMFF audio adapter. We apologize for the confusion regarding what devices it will work with. We've made a note on our Technical Specifications explaining how our adapter is configured. We also wanted to mention this adapter will work with most newer Apple products but it's important to check how your specific Apple product is configured.
Written by a customer while visiting startech.com
Customer Rating
5
on July 19, 2017
Posted by: LuisS
I got this just before my trip to a conference in California and I didn't want to use a Bluetooth anymore. I tried it with my Samsung and it works very well. I only had 1 problem only where I could hear some cracking noises but the problem has gone away. I tested it as well with my kids Ipads and there was no problem. This is a good product for a good price.
“I received this product in exchange for an unbiased review.”
Written by a customer while visiting startech.com
Customer Rating
5
Nice simple splitter
on February 5, 2017
Posted by: NickD_CA4
I have been using this product for a few weeks. It allows me to connect separate headphones and microphone to my laptop with a single jack for both. I have also tested it on my iPhone and works well for the same purpose.
The product comes in a nice little bag and is very small and discrete. The cable is well made, both sturdy and flexible. The connectors fit well and hold cables nicely.
The only issue I have is the images one the ends indicating microphone port and headphone port are hard to read. Not a big issue as once you figure it out you are likely to leave everything connected.
So far I am happy with this product and will use it regularly. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
2
It sort of works
on February 4, 2017
Posted by: Vivi
I bought this for my Logitech G230 headset so I could use it on my Asus Zenbook which only has one audio jack. But it crackles and sometimes stops working or the microphone stops working but the audio is doing fine.
Written by a customer while visiting startech.com