Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5 out of 5
4.5
(292 Reviews)
Open Ratings Snapshot
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product. 
(
183 out of 201
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Customer Rating
5 out of 5
5
Great new phone
on January 1, 2025
Posted by: MaineMan
from Standish, ME
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my wife's and my Galaxy S20+ for Xmas, and we are both impressed by the speed, the battery life, the sound is better, and we have way more storage space. I'm sure we will discover more improvements as time goes on, but we are both very impressed with our new phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
everything besides camera is great
on December 19, 2024
Posted by: Cris G
Verified Purchase:Yes
wish there was a way to fully remove AI from camera without having to use pro mode.
Response from Samsung USBy R&R Team, December 19, 2024
Hi there Cris G, we appreciate your feedback on your Samsung Galaxy S24+. We are happy tohear you are overall pleased with the usage of your new phone. We would love nothing more than to help you troubleshoot the camera and the ways Galaxy AI may be interacting with your usage. We have provided a link to the full device manual to assist you with the camera and Galaxy AI settings. We have also shared a link to the Samsung Support Team if you would like one on one assistance with adjusting the settings of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it
on December 18, 2024
Posted by: Daniela
from Manalapan, NJ
Expertise:Intermediate
Verified Purchase:Yes
Loving my new phone. Would love to see more improvements with Bixby but appart from that is a great phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 31, 2024
Hey Daniela, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We are so happy to hear you are having such a wonderful experience with your new device. We have provided a link to an article to perform a reset of Bixby if you are continuing to experience anything out of the ordinary. We have also shared links to the full device manual and the Samsung Support Team to help you have the best possible experience with your phone. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved it!
on December 17, 2024
Posted by: Danielle
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
Great! Super easy to transfer my data and set up. Awesome experience!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2024
Hi Danielle, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are thrilled to hear you are loving your new device and found the transfer of data to be so easy to get you going with your new phone. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's awesome
on December 16, 2024
Posted by: Daphne
Verified Purchase:Yes
Love it. Its so easy to operate. The price just made choosing it a no brainer as I always use Samsung mobile products.
Response from Samsung USBy R&R Team, December 19, 2024
Hi there Daphne, thank you for your feedback on your Samsung Galaxy S24+. We couldn't be happier to hear how much you are enjoying the usage of your new device, and you are finding it easy to use. We hope you'll reach out to us again any time in the future if you have any questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S24 ultra!
on December 16, 2024
Posted by: John
from CA
Expertise:Expert
Verified Purchase:Yes
Samsung is my go-to phone supplier. Smooth transaction, great support and communication. And, the phone works great. Couldn't want for more !
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on December 13, 2024
Posted by: Gregory
from Chicago
Expertise:Expert
Verified Purchase:Yes
It's a good phone, especially if if you buy it with a discount. Works fast. It is easy to transfer information from the previous phone. Keeps charge for more or about 24 hours with moderate usage (including video watching and audio listening).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Graet Quality
on December 12, 2024
Posted by: Rali
from Oklahoma
Verified Purchase:Yes
Amazing, nice picture, smooth appearance. Battery last longer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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