Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: Mitchell
from Logan, UT
Expertise:Intermediate
Verified Purchase:Yes
Been a solid upgrade! Doesn't have lag between apps like my old phone, camera is great, and batter lasts easily twice as long as my other phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Linlin
from California
Expertise:Expert
Verified Purchase:Yes
Camera is bad. Too expensive phone. I had Samsung note10+ before 'upgrading'. Camera is a downgrade, system is an upgrade.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 12, 2024
Thank you, Linlin, for your honest review. We appreciate your insights as we are always working to enhance our products and services. We noticed that you reached out to share your experience with the S24+. The Galaxy S24 and S24+ both feature a 12MP Selfie Camera and a triple Rear Camera, which includes a 50MP Wide-angle Camera with 2x optical zoom, a 12MP Ultra Wide Camera, and a 10MP 3x Optical Zoom Camera. You can utilize portrait mode on 2x and 3x zoom for captivating close-up shots. Even in low light, you can capture images with reduced noise, thanks to Nightography. Moreover, the new ProVisual engine enriches detail and color, producing clear, vibrant high-resolution photos, even at digital zoom distances. Once again, we are grateful for your feedback as we strive to make enhancements. If you have any further concerns or questions, please do not hesitate to contact Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sebastian
from New york, Ny
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone good battery life. Needed a new phone cause my old one had fast battery drainage this one is amazing.
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Posted by: Kris K
Expertise:Intermediate
Verified Purchase:Yes
The functionality feels the same as the s21 but the camera is worse. Close up pictures come up grainy and fuzzy. Anything on the outskirts of the photo also comes out as fuzzy.
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for the outreach, Kris. Your feedback is always helpful to us and we appreciate you for being a loyal customer. We notinced you reached out to share your experience with the S24+. Discover the enchantment of AI-powered photo editing. Generative Edit fills in backgrounds and removes unwanted objects using the S24+. With our newest Super HDR upgrade, you can capture vibrant shots that match your vision, from preview to posting. It even works seamlessly when you shoot with Instagram. We recommend trying the ProMode feature available on your device. Pro mode puts the control in your hands so you get the very photo and video you want. Manually adjust settings such as ISO, shutter speed, and exposure levels, express your style with filters, or adjust the white balance settings to accommodate different lighting conditions. If you have any further concerns or questions, be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Adam
from NJ
Expertise:Expert
Verified Purchase:Yes
Great phone. Upgrading from a Galaxy S10 which I loved since it had an audio jack and expandable memory but after 5 years, the battery was showing its age. I caught a good deal on this model. I like the size of the S24+ and feel like the difference in features between this and the Ultra wasn't so much. Performance is great but I do notice some bugs such as the inability to swipe down to see notifications from time to time. If this happens, I have to hit the side power button to turn off the screen and when I turn the screen back on, it works again. I also changed the setting where scrolling up on the main screen shows the notification menu. Battery life is awesome. I'm able to get the phone to operate for 2 days straight without recharging. My previous S10 had to be plugged in after 4-5 hours. Overall, it's a solid phone but wish Samsung would add back some of the features that they took away namely audio jack and expandable microSD memory slot.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Der Gandhi
from North Bergen , NJ
Expertise:Expert
Verified Purchase:Yes
Best phone
Best size and all
Camera size perfect
Better quality
Best size and all
Camera size perfect
Better quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from Napa, CA
Expertise:Intermediate
Verified Purchase:Yes
So far it's everything I was hoping for in the newest flagship model. The screen is significantly bigger, while the phone isn't much bigger than the gs22+. The screen resolution is fantastic and super bright. I find myself checking the screen brightness, worried that I will drain the battery, inly to see that the brightness is set lower than my gs22+. The processor is speedy and there is no lag between screens and apps. I am just beginning to experiment with the AI search function in photos. That looks promising.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dana
Verified Purchase:Yes
Everything I wanted and more. Gorgeous pictures, vibrant screen, fast processor and easy transition from S20fe to S24+ they have thought of everything.
Written by a customer while visiting Samsung US