Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: KarlyJean
from Boise, Idaho
Expertise:Expert
Verified Purchase:Yes
Great mobile device! Love the AI features, so much fun!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Stephanie
from Minnesota
Verified Purchase:Yes
Very happy with this phone! Fast, efficient and a perfect upgrade from the Note 20.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JMonts
from NJ
Expertise:Intermediate
Verified Purchase:Yes
I bought 2 phones its been 2 weeks now. The s24+ is perfectly working fine. But my samsung flip 6, start making a noise when closing or opening.(click noise) This is kind of a disappointment because I saw a lot of comments online that flip 6 has this issue.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 21, 2024
Thanks for providing us with your honest feedback, JMonts. We always appreciate hearing from you and value you as a loyal customer. We noticed you reached out to let us know about the S24+. The Galaxy S24 and S24+ have larger displays compared to the S23 and S23+. Additionally, the S24+ is equipped with a QHD+ display, longer battery life, and larger battery capacity than both the S24 and the S23+. We love to see that your S24+ is working perfectly for you! Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dan I
from Quakertown PA
Expertise:Expert
Verified Purchase:Yes
Overall it was pretty good. I received a text message almost immediately after delivery that my return label was ready but when I selected the link I only got an error. Then 2 days later I got an email for the label and it worked. The other thing I didn't like was that after returning my old phone, I got an email that it would take up to 2 weeks to evaluate my phone and confirm it's condition. If I knew there would be no trust level, I would have taken pictures of it first before returning it to have proof that it was in like new condition. They should recommend this if they're not going to trust people.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: ABNet
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Fast and reliable. Owned a S23 before. Trade-in superb.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the Samsung S20 Ultra to Samsung 24+. Honestly, I do not see much of a difference in the two phones. I was excited to get the online limited color options, the sage green l. Once the phone arrived I was disappointed to see the color was a few shades darker than white.
Phone is good, I do not notice any difference. Fee different camera options but basically the same phone.
Disappointed on the limited edition color that was a big letdown.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: OzarkChris
from Ozarks
Verified Purchase:Yes
Very nice phone, good price and good trade-in value. First time with unlocked phone, but was really easy.
Written by a customer while visiting Samsung US
Posted by: Harry
from Carrollton
Expertise:Intermediate
Verified Purchase:Yes
Love the form factor, flat screen and minimal bezel. Feel great in the hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US