Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A21 32GB (Unlocked) - Black
Average customer rating
4.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
35
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
4
85%of customers recommend this product.
(
40 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A21 32GB (Unlocked) - Black
Customer Rating
1
SmartThings will not work with A21
on November 10, 2020
Posted by: Samsung Fan
from Cold Spring, KY
smartthings won't load because the a21 only has 3gb of ram. the specs don't state the amount of ram that comes with this device.
also, the smartthings app does not list that greater than 3gb of ram is required to install.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
I don't like it
on September 19, 2020
Posted by: Carolyn
this phone is not great like i was told. i loved my samsung galaxys-7. this phone drops calls. is very slow when checking my email and messages. could keep going put what's the use. i own it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
MISSING A MAJOR FEATURE
on November 22, 2020
Posted by: kcpu
i just bought this to replace my 5 year old samsung phone which was starting to die. i was very surprised that this newer phone is lacking a major feature: it has no led light for message notification. so, instead of just glancing at the phone, you have to hit the unlock/power button, and scroll up to check for messages. i assume it will be the same for voicemails. if i'd known this, i never would have bought it. makes this phone seem ancient.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 3, 2020
Hello kcpu, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your experience. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointing
on September 4, 2020
Posted by: Socorro78
from Hawaiian Gardens California
so disappointing with my a21 super slow it glitches and freeze most of the time speakers awful quality lots if static interfering camera are poor quality super dark and blurry
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
lagging
on November 19, 2020
Posted by: stas
from queens ny
this phone is a complete downgrade from the galaxy s series. this phone doesnt even come with screen recording. overall this device lags which is very frustrating. some of the photos i take come out very pixelated too. wouln't reccomend for someone who is busy and needs to stay on top of things.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 4, 2020
Hello stas, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for the $$
on January 31, 2021
Posted by: ABS23
no issues with this phone. previously iphone 7 user. great phone for viewing, basic functions. definite upgrade for the price. don't expect flagship features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast love the speed
on April 11, 2022
Posted by: Libby Girl
from Newport, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had Several Galaxy love this phone works great best one so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 11, 2022
Posted by: Mine
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I use this phone for work and pictures, there is not a better pho e
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US