Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
Love the features
on December 22, 2023
Posted by: Avidsamsunguy
[This review was collected as part of a promotion.] I love the compact factor of this device. Easy to use small to fit anywhere. I use mine to watch videos,play games, I also like that I can set this device up in flex mode so I can go hands-free for videos and pictures. The Improved front screen helps so I don't have to open the phone to do quick actions. The one thing that does hinder a bit is that the battery doesn't last like other phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 22, 2023
Posted by: Chrissyb
[This review was collected as part of a promotion.] I use my phone for work to play games and take pictures. I enjoy it because it fits in my pocket I don't have to worry about it falling out it's easy to use the screen is phenomenal the colors are very vibrant and it works really well one thing I think they could work on would be battery life because I've never had to plug a phone in so much to charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone 📱 is incredible
on December 22, 2023
Posted by: Tmagic
[This review was collected as part of a promotion.] So easy to use. Perfect for taking up so little space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NEW FAVE PHONE
on December 22, 2023
Posted by: GalyGal
[This review was collected as part of a promotion.] So first of all I saw this phone online and ran to tik tok to see reviews (millennials right lol)
After the first video I was already online ordering the phone!
It’s cute! It small and compact when closed and BIG when it’s open!
My literal fave features (as of now) is the fact that I can watch Netflix on the cover screen when the phone is closed and also control my music apps on the cover screen as well.
Now that I think about it , having that full touch cover screen makes the phone PERFECT to me
After the first video I was already online ordering the phone!
It’s cute! It small and compact when closed and BIG when it’s open!
My literal fave features (as of now) is the fact that I can watch Netflix on the cover screen when the phone is closed and also control my music apps on the cover screen as well.
Now that I think about it , having that full touch cover screen makes the phone PERFECT to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip5: A Game-Changer in Mobile Tech
on December 22, 2023
Posted by: TechEnthusiast1911
[This review was collected as part of a promotion.] As a tech enthusiast, I've used the Galaxy Z Flip5 primarily for gaming and photography. The device's unique flip design is a head-turner and incredibly practical, allowing me to fit it into my pocket easily. The camera quality is exceptional, capturing stunning photos even in low-light conditions. For gaming, the phone's performance is seamless with no lag, making my gaming sessions truly enjoyable. The Flex Mode is also a standout feature for me, providing an innovative way to use the phone hands-free. Overall, the Z Flip5 has significantly elevated my daily experiences, blending style with functionality in an impressive way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great
on December 22, 2023
Posted by: Lrexvis
[This review was collected as part of a promotion.] I like the flip phone it satisfies my inner child of wanting a flip phone again! However, I don't feel the camera quality or features are that different from my previous non flip phone. The only difference, and most exciting, is the touch screen on the front. However, the screen has become less and less sensitive overtime and I find myself having to push harder on the screen to register my finger motion. In addition, the bar on the middle of the phone when folded scratches constantly when wearing a case. I already have tiny scratch marks from it. Again it's good but not great.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey Lrexvis, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are enoying the nostalgia of your new flip phone. We do offer a one year warranty on all Samsung devices for manufacturing defects. We have shared a link to your warranty information and the Samsung Support Team to help with a warranty claim or further troubleshooting for the display sensitivity of your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone but needs better battery
on December 22, 2023
Posted by: BoloPMar
[This review was collected as part of a promotion.] Love the device! Very unique and practical, but does lack a few issues which are minor. Due to the flip it is difficult to find proper wireless charging placement especially in stationary areas such as my Tesla. Also battery life could be a bit better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip5 review
on December 22, 2023
Posted by: Steved
[This review was collected as part of a promotion.] I used my flip for work and for play. It really is an amazing phone. Browser works flawlessly. I liked my flip 4 however the improvements to the 5 are great. No gap when folded and you varely notice and usually don't notice the crease when using the phone. The upgrade to the full screen.when folded allows me to do most of my normal functions without even opening the phone. The reduced size is nice when riding my motorcycle because it takes us very little space in my windshield bag. Overall very happy with the purchase.
Value
5
Written by a customer while visiting Samsung US