Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
The return of the fun phone
on December 12, 2023
Posted by: Colintechtips
[This review was collected as part of a promotion.] The new Samsung z flip and fold series is truly a gamechanger Samsung has finally made phones fun again and distinct from every other candy bar on the market. They started bringing down the prices of the new foldable series and keep upgrading them and providing support and updates for the older models. You cannot go wrong with buying the new z series of phones. I am able to use my fold for work when I need a bigger canvas to get more work done. On the weekends I use my z flip to disconnect from the world. Once I close the phone I can focus on the world around me and enjoy everything going on. Would recommend either the z flip or z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The cam and phone frost to much
on December 12, 2023
Posted by: Mendoza
[This review was collected as part of a promotion.] I don't like much that phone is better quality the galaxy s22 ultra
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hi there Mendoza, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand getting a new device can come with a bit of a learning curve and cause some frustration. To help you get familiar with your device, we have provided a link to the full manual for your device. We have also included a link to the Samsung Support Team if you have questions about your device. Lastly, we have some great videos on our YouTube channel to highlight the features and usage of your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product! So many great features.
on December 12, 2023
Posted by: Happyjlh
[This review was collected as part of a promotion.] I love my Flip phone. I use it for work, games, chatting with friends. Truly amazing. I love the photos I can take. This phone is everything all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 5 is amazing!
on December 12, 2023
Posted by: StarlightKitty
[This review was collected as part of a promotion.] I had the Flip 4 but I couldn't wait for the release of the Flip 5!! The bigger cover screen display was the biggest reason why I wanted to upgrade.
I love using the coverscreen to answer and make phone calls, I enjoy playing some games like Uno, Solitaire and some of the built in games that came with the phone while waiting for my bus. I also love using Maps and the Home app from the cover display too! If I don't have to open my phone for every little thing it's a plus!
Also the looks I get when I put the phone down on the counter, everyone always ask.."what is that!!??" I say it's the Galaxy Flip 5! Then I open it up to their surprise...and I just love it!
I enjoy being different and customize my phone to have whatever look I want. I'm never bored and always have fun designing how I want my pictures to look on the cover display then change the inside completely to match the theme. I will always be team Samsung!! No one else does it better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun new flip phone
on December 12, 2023
Posted by: Synchorswim
[This review was collected as part of a promotion.] I truly Enjoy the Samsung z flip5 phone. It is one of those things that you just don't realize how small it is until you get it in your hand having a nice case really helps. I like the camera on it. The feature with all of the like half screens are interesting. Haven't really played with all of it yet- learning by the day.
I would have given full stars- but the battery runs low on me daily.
I would have given full stars- but the battery runs low on me daily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on December 12, 2023
Posted by: Chubbiedubbie
[This review was collected as part of a promotion.] I love all the refined flip features and the dual camera setup and quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great yet buggy phone.
on December 12, 2023
Posted by: JoKeR9025
[This review was collected as part of a promotion.] I purchased the phone due to its compact size that fits well in my pocket and my motorcycle pocket.
Would love to see more native software support for the outside screen.
Give us a dock with the ability for DEX would be nice also.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hi JoKeR9025, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing how happy you are with the compact nature and functionality of your device. We have provided a link to your full device manual to help with all the features of your front display. We also recommend taking a look at our YouTube channel that highlights so many of the features of this flex screen. Lastly, we have provided a link to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the small phone
on December 12, 2023
Posted by: LuuvkyChan
[This review was collected as part of a promotion.] I really love the small size when it's folded. It fits in my pockets perfectly if any (for women's clothing pockets are either nonexistent or just very small). I love the camera how it keeps focus on an object and while the camera moves it still focuses on it just how our eyes work when moving around looking at things. I really like how i can fold the phone and set it on my car and I can see the GPS wothout having to get any extra items to hold the phone when I can just sit it down and works perfectly fine. Love the customization you get to have to make the phone feel more personal. Overall it's super cute and very nice to have. I'm sure there are some things here and there I don't know about it yet but so far based on what I know I really love it.
Value
5
Written by a customer while visiting Samsung US