I covet many Zojirushi products and would buy them all if I could. My mom had gifted me some money for Christmas so as a gift for me, I bought a water boiler. Zojirushi products are well-made, designed for the consumer and has features no other product has. The water boiler has come in handy, having hot water available any time and it is easy to refill, maintain, care for and is sturdy and durable. It plays music (so much better than a loud buzzer or beeping) to signal it's done with the boiling cycle and then moves on o your desired degree of hot water. The smallest boiler is perfect size for my home needs and fits on the counter in a convenient place. This Zojirushi water boiler has been a compliment to the kitchen and has proven to be workhorse when needed.
Got this water boiler as a gift. I have one myself, only bigger one. Great boiler, very convenient and easy to use. Quality is amazing will definitely recommend.
We received this as a gift, and, frankly didn’t know if we would ever actually use it….Well, we use it EVERY DAY! It is incredibly useful. It keeps water the perfect temperature for tea, or other hot beverages, at any time(no waiting for the teapot to boil). Love this appliance!
I was so excited to get my water boiler. I had always heard that Zujiroshi was the highest quality. My water boiler had a scuffed/scratched lid and the water level gauge is bent. I’m embarrassed to have this in my kitchen. It looks like I bought it at a yard sale. There is obviously no quality control. I will buy a different brand. I’m so disappointed in Zujiroshi. Terrible quality.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, May 26, 2021
We are very sorry to hear about your experience with the water boiler. It's very unusual for brand new products to arrive scuffed. Please reach out to the retailer where it was purchased to request an exchange. Or if you purchased it from us, please reach out to our Customer Support Team and they will be happy to help you!
Fantastic device! Once you have it you'll never know how you didn't live with one. I had one that was kept on 24/7 and lasted for ~7 years. I expect the same longevity from this new one I purchased. Worth every penny.