Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,254 Reviews)
Rating breakdown 4,254 reviews
5 Stars
3,514
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
4
No longer durable
on July 2, 2025
Posted by: Kimba13
[This review was collected as part of a promotion.] I have always had a Samsung phone for as long as I can remember. I chose this brand because of it's durability, it's ease of navigating through the screens and apps as well. Something changed, that's why I only gave it 4 stars. It's no longer durable. It easily cracks just like the others popular brand; name I will not mention. I'm happy that's it's AI friendly, that helps a lot, but for the most part Samsung is my phone if chose.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all of the great features
on July 3, 2025
Posted by: Peace420
[This review was collected as part of a promotion.] I use my Samsung for day to day communication. I stream TV and movies or play games in my spare time. I can handle business with my Samsung.
I use AI when taking pictures or videos for awesome results! I love that my Samsung has great security service so that I feel safe while surfing the web or streaming music as well! I love all of the features that my Samsung offers!
I use AI when taking pictures or videos for awesome results! I love that my Samsung has great security service so that I feel safe while surfing the web or streaming music as well! I love all of the features that my Samsung offers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Sailing
on July 3, 2025
Posted by: AmakaProud
[This review was collected as part of a promotion.] I purchased my S24+ Feb2024. The performance is still on point even a year and a half later. The processor is still very fast and there is no lag, when switching between screens...nor when using the internet. The camera is still phenomenal. The photos I take are crisp, sharp and vibrant. I haven't used the night mode feature very often, but will be using it tomorrow night for the fireworks on July 4th. I expect to see eye-popping colors and sharpness against the night sky. Overall, I am greatly impressed with my S24+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not good enough security on them! Mine has been ha
on July 3, 2025
Posted by: MiMi48
[This review was collected as part of a promotion.] They need better security! I use mine daily for work!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung review
on July 3, 2025
Posted by: Jackallord
[This review was collected as part of a promotion.] I like the power of the samsung phone and options and ease of of multitasking the Galaxy AI is better than than any phone I've used previously just easy to establish and use ... the storage capacity is amazing i wish I went to 512 gig but o well I use my 25+ to for a lot of gaming purpose and it runs high performance standards haven't had any laggy issues i stream occasionally and take lots of pictures (the moon pictures are the best) I dont see my self switching companies anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's just perfect literally perfect
on July 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The pest part of this device is the big battery and big screen it just amazingly good not too heavy or too big and plz guys I've heard rumors that the S26+ will be discontinued guy the plus model is the perfect device for a lot of ppl like me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S24+ screen is absolutely beautiful!
on July 3, 2025
Posted by: Noeyway
[This review was collected as part of a promotion.] I have the Galaxy S24+ and I love it! The screen is beautiful with 120hz and vivid colors. I really love using Galaxy AI for editing my photos, it's the best out of all phones.
For my next Samsung phone I would like to try the Z Fold or Z Flip. Samsung has the most innovative phones that are widely available. This is my first Samsung phone and won't be my last!
For my next Samsung phone I would like to try the Z Fold or Z Flip. Samsung has the most innovative phones that are widely available. This is my first Samsung phone and won't be my last!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent could have better storage and wifi connect
on July 4, 2025
Posted by: StevieVskii
[This review was collected as part of a promotion.] Decent phone wish the screen was bigger
AI is good
AI is good
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey StevieVskii, we appreciate your feedback on your Samsung Galaxy S24+. We are pleased to see that you are overall having a positive usage experience with your device. We would love to help you with any features that are not meeting your expectations. We have provided a link to a guide to help you with the Wi-Fi connection. We have also shared a link to the Samsung Support Team to assist you with storage expansion options if you are interested in storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US