Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Posted by: NY Builders
Verified Purchase:Yes
All around great phone good battery life. This replaced an S10 that lasted 5 years without a problem.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Galaxy Man
from New York
Expertise:Intermediate
Verified Purchase:Yes
The Samsung s24 Plus it's just another example of the quality products that Samsung produces a highly recommend all of their phones wearables and products they are the standard for what the industry strides for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phone
from Denver
Expertise:Intermediate
Verified Purchase:Yes
Great phone. It is faster and smother running then my last phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martin Munn
Verified Purchase:Yes
Takes forever to get certification that the phone you trade in is accepted. Been almost 4 weeks, still haven't been notified!
Written by a customer while visiting Samsung US
Posted by: Mr3b
Expertise:Intermediate
Verified Purchase:Yes
This phone has been amazing, faster, clearer photos. The best galaxy that I have owned to-date.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Lupo
Verified Purchase:Yes
Awesome upgrade from S10+. Although many features remain the same, the phone is much faster, much smarter. I needed the upgrade and buying an unlocked phone was super easy to connect to my current provider. Only took 15 minutes over the phone.
Written by a customer while visiting Samsung US
Posted by: chris
Verified Purchase:Yes
great phone sleek and good long lasting battery charge
Written by a customer while visiting Samsung US
Customer Rating
3
Wish I had my S20 FE 5G back.
on February 21, 2025
Posted by: Joe Blow
Got S24+. Screen better than S20 FE 5G, but more jumpy and loves to slam Google news up there instead of app you called for. Fails regularly on autocorrect, either replacing what you typed with nonsense or leaving words misspelled. Was planning on getting S25 ultra, but found reports saying that screen scratches easily, phone largely the same as 34 model, but has new snap dragon chip. The 2024 and 2025 models are underwhelming. I expected more after 5 more years of development. Kind of wish I had my 2020 S20 FE 5G back. Only benefit of S24+ is you can turn off 5G send and receive.
Response from Samsung USBy R&R Team, February 21, 2025
Hi there Joe Blow, thank you forsharing your thoughts about your Samsung Galaxy S24+ with us. We understand how frustrating it can be to have a new device that is not meeting your expectations. We would love to help you resolve your frustrations and have the best possible experience with your device. We have provided a link to the Samsung Support Team. They can work with you one on one through chat to help you ensure the software operates as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US