Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Good
on January 8, 2025
Posted by: Samsung
I bought this one month ago I didn't understand what
Response from Samsung USBy R&R Team, January 10, 2025
Hey there, thank you for your feedback on your Samsung Galaxy S24+. We are thrilled to hear that after a month of usage you have found this device to be such a positive experience in your every day life. We hope you'll reach out to us again in the future if you have questions or would like to share additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Will
Verified Purchase:Yes
My wife had the S-22 plus and this is a great upgrade. She is thrilled with the phone's performance as well as the added features and memory.
Response from Samsung USBy R&R Team, January 9, 2025
Hello Will, thank you for sharing your feedback on the Samsung Galaxy S24+. We love hearing that our customers are having these superior experiences with their devices, and finding their upgrades to have substantial improvements for their usage every day. Please, reach out to us again any timein the future with any questions or additional feedback on any of your Samsung products. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Rich
from Ohio
Verified Purchase:Yes
Good phone and support............................
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anthony G
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
I love this phone, this phone is everything i been looking for and have yet to tap into its full capabilities. I will enjoy this phone for a awhile.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raptor7
from Cincinnati
Expertise:Expert
Verified Purchase:Yes
Worth it for, one star less because of camera quality little bad
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, January 30, 2025
Hey Raptor7, we appreciate your feedback on your Samsung Galaxy S24+. We love hearing that youa re overall pleased with the features and capabilities of your new device. we would love to help you have the best experience with the camera as well and capture the best photos and videos possible. We have provided links to a few articles below to help you if the photos are dark, blurry, or unfocused on the subject. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Larry G
from Alpharetta Georgia
Expertise:Expert
Verified Purchase:Yes
the phone is terrific, battery life is great, buying was made easy and simple..Love my new phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
from Panama City Beach, FL
Expertise:Expert
Verified Purchase:Yes
I finally upgraded my old Samsung A23 to a Samsung S24+ and am wondering how I got along without a top of the line phone for so long. I was having issues with my old Samsung A23 not working well with my new Galaxy Watch 7 watch (app was not compatible and kept crashing and drained battery on phone & watch). This new S24+ works perfectly with Galaxy Watch 7 and battery issues are no more! Very impressed with overall capability of phone, including camera and other features (fingerprint scanner, etc.). Went 5+ years after retirement with bottom of the line phones since I retired (always had a cell at work so never bothered getting a good one till later) and it is so nice to have a top of the line phone now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Peter O
from Metrowest, MA
Expertise:Intermediate
Verified Purchase:Yes
Always great to have a new phone, my older one was slowing down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US