Customer reviews from xerox.com
Xerox - VersaLink B415/DN Wired Laser Multifunction Printer - Monochrome
Average customer rating
4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Xerox - VersaLink B415/DN Wired Laser Multifunction Printer - Monochrome
Customer Rating
5
second one
on April 9, 2026
Posted by: kk27
from SF
it's a great product. been using for almost 2 years now!
Written by a customer while visiting xerox.com
Customer Rating
1
NON STOP ISSUES WITH B415
on March 3, 2026
Posted by: CATHY
from WATERTOWN CT
I HAVE CONSTANT PROBLEMS. "THE JOB DELETED DUE TO SYSTEM IMAGE ERROR" SHUTDOWN CONSTANTLY TO TRY TO CORRECT THIS...TEMPORARY FIX.
THEN AN NEW ONE TODAY, XEROX ip V6 ISSUES! CHANGE CABLE..WORKS FOR NOW BUT I DO NOT TRUST THE PRINTER AT ALL
THEN AN NEW ONE TODAY, XEROX ip V6 ISSUES! CHANGE CABLE..WORKS FOR NOW BUT I DO NOT TRUST THE PRINTER AT ALL
Response from xerox.comBy Xerox Customer Support, July 13, 2026
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your VersaLink B415 device. We’ve reached out using the contact information you provided for further information so we can assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
4
Great print quality
on October 5, 2025
Posted by: JRP1
from Reno, NV
Have used this printer for almost 2 years and the printer act just like new when it was first installed
Written by a customer while visiting xerox.com
Customer Rating
5
High Quality Multifunction Printer
on July 1, 2025
Posted by: jfmtnbiker
from Cresson, PA
I recently purchased the Xerox VersaLink B415 to replace an older WorkCentre 3345. The footprint of the machine is the only similarity. The VersaLink has an impressive print speed and scan speed. Unlike the WorkCentre 3345, it does not "flip" pages over to scan a double-sided document. Instead, it contains and optic reader that scans both sides of the paper simultaneously. Additionally, the paper tray will hold an entire ream of paper. This is super convenient. The 7 inch touchscreen is awesome! There is nothing worse than looking at a small screen when you are trying to scan or make copies.
If you are even remotely considering this printer for your office, buy one! You will not be disappointed. While the smaller printers have their place, this is a professional duty printer that is ready to work!
Written by a customer while visiting xerox.com
Customer Rating
5
on April 28, 2025
Posted by: elbee
from new york
Beautiful print and fabulous color better the expected
Written by a customer while visiting xerox.com
Customer Rating
5
XEROX B415 Printer
on June 25, 2024
Posted by: csg0521
from Sacramento, California
This copier is the best I am satisfied I strongly recommend to others
Written by a customer while visiting xerox.com
Customer Rating
2
Expensive printer to own and maintain
on May 1, 2024
Posted by: PM LLC
from Boston MA
Purchased this printer in December -and have not been thrilled with it. The ink for the printed is extremely expensive and does not last as advertised. The printer is also very noisy after adding paper when it is out.
The menu is not well designed and still have not figured out how to set up for scanning.
The menu is not well designed and still have not figured out how to set up for scanning.
Response from xerox.comBy Xerox Customer Support, May 24, 2024
I apologize that you are experiencing problems with your Xerox VersaLink B415 device. We would be happy to help you resolve these issues. Can we recommend you check out these articles from our Support pages:
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/KB0412538
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0119103
Xerox Print and Scan Experience App: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Toner Running Out Too Quickly: https://www.support.xerox.com/en-us/article/KB0412538
The printer is making unusual noises: https://www.support.xerox.com/en-us/article/KB0119103
Xerox Print and Scan Experience App: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying these suggestions, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
VersaLink B415
on April 15, 2024
Posted by: Pod2460
from Grand Rap[ids, MI
We just purchased this printer for our office, set up was extremely easy, connected immediately to our Wi-Fi and computers. We have been using the printer, fax and scanning all afternoon and it seems to be working extremely well.
Written by a customer while visiting xerox.com