Customer reviews from xerox.com
Xerox - VersaLink C620 Printer, Up To 52ppm, Duplex - 52 ppm Mono / 50 ppm 1200 x 1200 dpi Print - Automatic - Color
Average customer rating
4.3
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
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4 Stars
1
3 Stars
1
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1
1 Star
0
Customer Reviews for Xerox - VersaLink C620 Printer, Up To 52ppm, Duplex - 52 ppm Mono / 50 ppm 1200 x 1200 dpi Print - Automatic - Color
Customer Rating
3
Beast at Simple Jobs Not an Envelope Printer
on November 22, 2025
Posted by: Mailer
from Arizona
I have owned the Xerox VersaLink C620 Color Printer for less than one month as of now. It is a beast when it comes to printing simple documents over and over and over. It is perhaps the worst printer I have ever used for printing envelopes. It is constantly crashing, having to be shutdown and restarted, sometimes it may print one or two before crashing other times nothing, then it forgets the jobs after a while and I have to manually figure out where it left off and try to submit partial print jobs. If you are printing a flyer, or simple document a few hundred to several thousand times, this is a great printer! If you are printing envelopes or complex jobs, consider a different device.
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your VersaLink C620 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
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