Customer reviews from xerox.com
Xerox - VersaLink C410/DN Desktop Wired Laser Printer C410DN - Color
Average customer rating
4.2
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
49
4 Stars
11
3 Stars
5
2 Stars
5
1 Star
7
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Xerox - VersaLink C410/DN Desktop Wired Laser Printer C410DN - Color
Customer Rating
5
Well saturated colors.
on September 16, 2025
Posted by: Moe42
from Davison, MI
Colors brighter than others I have seen. First page out is a bit slow, but not enough to bother. A fine choice for home office or occasional home use.
Written by a customer while visiting xerox.com
Customer Rating
1
AVOID THIS MACHINE
on October 30, 2024
Posted by: FullofRegret
from California
I'm not sure where to start. I worked perfectly for almost two years and then it started having major connectivity issues once Xerox creating that Print Experience App. Between the IP address displaying but not being able to ping the printer's admin page, to having to turn everything I want to print into a PDF, to the printer disconnecting from my IP addy and having to uninstall and reinstall the printer, from this new Xerox Easy Assist app not working, to all of the solutions I look up being for clearly another computer model to having to troubleshoot for hours with no solution, this is EASILY the worst tech purchase I've made, full stop. The user assistance around this is also trash, one of the worse UI's out there. Those of you in the first year or two, enjoy it. You'll find out, hopefully not the hard way, that once it starts the decline, there are NO real solutions and that you'll be buying another printer sooner rather than later.
Response from xerox.comBy Xerox Customer Support, January 24, 2025
We apologize that you are experiencing issues with your Xerox C230 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Never Jams
on February 11, 2024
Posted by: vik2024
from Sacramento CA
I have had this printer for a year now. It is a work horse. The colors are great and I like the easy way to change features on the fly.
Written by a customer while visiting xerox.com
Customer Rating
5
Great for Home or Small Office
on August 8, 2024
Posted by: pvargas006
from West Haven, UT
I bought it a couple of years ago and love it!!!!!
Written by a customer while visiting xerox.com
Customer Rating
5
Great color printer!
on August 21, 2024
Posted by: mer16
from Sandusky, OH
I bought this printer about a month ago for color separations for artwork that is in illustrator or pdf files and the color is great! It is not the fastest printer but it's perfect for what we need in our office.
Written by a customer while visiting xerox.com
Customer Rating
5
A workhorse!
on January 7, 2025
Posted by: PatR
from Bowie, MD
[This review was collected as part of a promotion.] This has been my go-to printer for about 3 years. I've had exactly one paper jam in that entire time. I've used it for color dense printing and for just black in and it does an excellent job. The cartridges are easy to change, and I like the Xerox "return and recycle" program.
My only complaint is that it doesn't feed exactly right for labels, so I have to adjust the top margin, but that's a small mater in the overall scheme of things.
Written by a customer while visiting xerox.com
Customer Rating
3
Fair printer - but not if you need the manual tray
on November 14, 2025
Posted by: Sandyg500
This is a decent printer for jobs on regular paper, but a bit slow and it takes forever to wake up after it goes to sleep! Also, if you have to use the manual tray, it is AWFUL! I set the tray as manual in my document, and then also tried it on the print settings, but it doesn't work either way; it can't recognize my paper in there. It keeps telling me to load Tray 1, but it's an odd size, and just one sheet, so when I put it into tray 1, the printer thinks the tray is empty! So, now I can't print on the cardstock I specifically bought for certain purposes. So frustrating!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C410 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
3
Unexpected Limitations
on February 23, 2022
Posted by: Subnoid66
from NC
The printer works great until a photo in landscape or of too high a quality is printed. Apparently, the C230 only has 256k memory; and times-out after one minute not rendering the print job. Error code states that memory is full. A forum participant stated that they received a reply from xerox support basically telling them that the C235 would solve their dilemma of print failure as it has 512k of memory. I wasn't expecting this limitation; however, it is a great printer when disregarding this memory issue.
I would recommend this to a friend!
Response from xerox.comBy Xerox Customer Support, May 26, 2022
I apologize that you are experiencing problems with your Xerox C230 device. We would be happy to help you resolve this. Can we recommend the below troubleshooting article.
Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139483.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/en/2139483.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com