Customer reviews from Twelve South
Twelve South - AirFly SE Bluetooth Wirele - White
Average customer rating
3.8
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
125
4 Stars
18
3 Stars
11
2 Stars
19
1 Star
36
72%of customers recommend this product.
(
143 out of
198)
Customer Reviews for Twelve South - AirFly SE Bluetooth Wirele - White
Customer Rating
5
Gift
on July 30, 2025
Posted by: Louise N.
from US, United States
This was a gift for our grandson, primarily for an international trip. He was very happy and said not only did it work well but he was able to keep it charged up at the same time.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
3
Airfly worked for 2 yrs, 5 hr battery life at best
on August 3, 2025
Posted by: Mike
from US
My airfly Duo worked ok fury 2 yrs, then it did. Also I never gory more than 4 or 5 hrs of battery life. Luckily, I carry a battery/power bank, so I could charge and use the device while on a tour using whisper devices.It worked pretty well on the airplane, but with hearing aids, headphones work better due to background noise.
Written by a customer while visiting Twelve South
Customer Rating
1
Worked Great at First, Now Completely Dead
on August 22, 2025
Posted by: Alan T.
from US
I bought the AirFly Pro about a year ago and at first it worked perfectly. It was easy to use and sounded great. Recently it suddenly stopped turning on, even though it was fully charged. I tried all the recommended troubleshooting steps, including resets, but it is still completely unresponsive.I have reached out to Twelve South for support and I am still waiting to hear back. For a product that worked so well at the beginning, it is very frustrating to have it fail completely with no clear solution.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
1
Frustrating Experience
on November 5, 2025
Posted by: RichBenav0828
from US
I excitedly bought the AirFly adapter at an airport store in high hopes of using my personal headphones instead of the free ones given by airlines that severely hurt my ears. I found the pairing process un-intuitive and frustrating. I was ultimately not able to pair my Apple Pro Max headphones with the device, and not sure if they are even compatible. I ended up using the free earbuds given by the airline during an 11-hour flight from South Korea to US, cursing AirFly every time my ears would hurt because of the earbuds. The device needs better cues and systems noting when I am paired. I bought the first version of the AirFly, unaware there is version 2 that supposedly is designed better, which I wish I would have been aware was available before I bought the first version. I would not recommend the first version of this device at all. I am not sure how well version 2 work, but would recommend trying v2 over the first version. Please don't sell version 1 knowing version 2 is much better as you advertise yourselves AIRFLY!
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
1
Rubbish
on November 16, 2025
Posted by: Colin H.
from US
I have not been on an aircraft yet, in which the Airfly Pro works.I am yet to find an aircraft with an Aux port, that allows me to plug the Airfly Pro directly into the entertainment unit.It appears that I have to carry a number of different adaptors. I have just finished flying on an Airbus. This aircraft uses a 3-pin plug. The Boeing I was on uses a 2-pin plug.None of this was explained in the Instructions Booklet.From my experience. The Airfly Pro is better suited to being tied to a fishing line and used as a Sinker.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
1
Fussy and low volume
on December 5, 2025
Posted by: anthony d.
from US
I purchased the AirFly SE for use with a much used travel industry audio device (Whisper) to connect with my ear buds and found AirFly SE to be fussy when trying to get them to sync and when I did get them to sync the volume was low even when turned to max. I'd return them id I could.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
5
Plug and connect
on December 15, 2025
Posted by: Leo S.
from US, United States
Simple easy great tool, just don't forget it , it would be someone else's reward
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
5
Appears to be Perfect
on December 16, 2025
Posted by: Larry P.
from US, United States
While this is a Christmas gift, and has not yet been opened, it appears to be exactly what I ordered.
I would recommend this to a friend!
Written by a customer while visiting Twelve South