Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,107 Reviews)
Rating breakdown 5,107 reviews
5 Stars
3,998
4 Stars
841
3 Stars
179
2 Stars
43
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Amazing phone
on June 18, 2026
Posted by: Hails97
[This review was collected as part of a promotion.] I love this phone and all its features i am pleased and happy to have a phone i can use a wireless charger for i love the picture settings for the cameras and video the quality is out of this world for sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone it has plenty of storage
on June 19, 2026
Posted by: Lovebrightcolorz
[This review was collected as part of a promotion.] My Samsung Galaxy phone streams very well on sports,health, and daily routines,Galaxy Al is very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy - Samsung S25
on June 20, 2026
Posted by: Neerak74
[This review was collected as part of a promotion.] Let's talk about the 256G of space that comes with the unit. I've stored over 1000 video clips and hundreds of photos and still have loads a memory! It syncs with my TV, easy connect to my laptop, clear audio for my music, not to mention quality photos and the delete from photo feature! Im in love ❤️ with this Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It is no different from s24.....
on June 21, 2026
Posted by: yuenix
[This review was collected as part of a promotion.] Galaxy AI, This is no different from s24. seriously
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Yuenix, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand how important it is to feel that you've made a good investment in a new device that feels exciting to use every day. We have provided a link to the complete manual to help you fully explore the new and enhanced capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had in my life
on June 22, 2026
Posted by: Jaybird
[This review was collected as part of a promotion.] I use my phone for everything listening to music browsing Facebook scrolling YouTube shorts doesn't matter if I need to look something up at work I go to my Galaxy Ai and ask and it will tell me what I need to know most useful tool in my kitchen is my phone at most times highly recommend this Galaxy and any other of these series to anybody
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Hello, sorry for late replay! I got my new cell phone Galaxy S25 128Gb (unlocked).
I'm very happy with my new phone! I still studying and check every day find something new! :)
I'm very happy with my new phone! I still studying and check every day find something new! :)
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and battery life
on October 17, 2025
Posted by: RadioLabrat
[This review was collected as part of a promotion.] I use my phone for work-related apps heavily through the day, and the battery settings, particularly energy saver, never make me worry about the next charge.
Additionally, when combined with a beveled case, the phone (screen included!) is extremely durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US