Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,107 Reviews)
Rating breakdown 5,107 reviews
5 Stars
3,998
4 Stars
841
3 Stars
179
2 Stars
43
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5
perfect daily use phone
on May 25, 2026
Posted by: Nodirjon
[This review was collected as part of a promotion.] I have been using my s25 for almost a year now and I can tell it's perfect size for a busy work phone. I use it for work and watching content . galaxy Ai image processing is really good , circle to search is one of the most used features in my phone. I can't find any flaws od s25. Great work phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't know
on May 25, 2026
Posted by: LoyalT
[This review was collected as part of a promotion.] Not to fond of it still learning it but it could be better
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi there LoyalT, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know upgrading to a new device can come with some frustrations as you adjust to the changes in the software and usage of your device. We have provided a link to the manual for your device to help you explore the capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Samsung product
on May 25, 2026
Posted by: VegasRider
[This review was collected as part of a promotion.] The device is above board, with features other phones dont come close to. The Galaxy AI is unmatched. I use my phone for every area of life. I use it for my personal, work, & school. It never has any issue handling the work load I have it carry. There is never an issue with the apps, they run flawlessly, & I require a lot of them. Ive been a Samsung Galaxy owner for decades & I know I will continue to be because what they produce is absolute quality that rivals any competition, bar none.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad to bad
on May 25, 2026
Posted by: Happycamper
[This review was collected as part of a promotion.] I actually really love my phone. 4 stars because I don't love the camera and the battery life isn't great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on May 26, 2026
Posted by: Galaxy74
[This review was collected as part of a promotion.] I purchased this phone because I needed a new phone badly. I'm pretty much love everything about this. The only negative thing I would have to say about this phone is the battery life is not very long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 is a great phone that's good for anything!
on May 26, 2026
Posted by: LuxuryStarzzz
[This review was collected as part of a promotion.] I use my Samsung for mostly social media, phone calls, and photo/video and it doesn't disappoint! It's customization is something I couldn't get from other competitors. Galaxy Ai definitely helps me during my daily life, specifically when I want to find something online that I see using circle to search. The durability and build of the phone is premium. When playing light to medium games it preforms extremely well though on more graphic heavy games it does slow down but not to an unplayable point. The camera is amazing and I love it's high quality video and zooming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Satisfied
on May 26, 2026
Posted by: Naschiid801
[This review was collected as part of a promotion.] I have always loved the Galaxy version of phones. Prefer over an I phone. I use an S25 version. Recently owned so I am still getting use to it. Enjoy it so far. The new features I am not to fond of. Not interested in the AI or Gemini. Another is this new version of setting my Home screen. The older version I was able to set a picture where it covered several frames. But, I did get the whole picture. A panoramic view so to speak. Scrolling left or right I was able to see the full picture. I do not have this version. Lastly I did not receive a user guide. I prefer to read a book over reading a screen. On a positive note. Love the screen. Just like the original galaxies, I love that it stayed true.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Simple yet great device
on May 29, 2026
Posted by: Loveit
[This review was collected as part of a promotion.] GalaxyAI is a great addition to daily routines. I love the wake up routine they've added. The s25 is a simple, yet great device. Its easy to control and figure out, but updated with all of the current features.
Value
4
Written by a customer while visiting Samsung US